"Jack went above and beyond to make this process so easy."
"Jack made the process really easy and helped me out with any questions I had as a first time buyer."
"Johnathan helped me take home my 2023 Z400."
"Highly recommend this place and ask for Lexie!"
"Very impressed with the dealership and their staff especially Alexis Allen."
"Everyone in here is genuinely nice and incredibly knowledgeable. Very happy with my new Honda shadow phantom and would highly recommend!"
"Had an amazing experience purchasing my ATV. Johnathan was knowledgeable in all models, and was able to recommend the best machine that fitted my needs."
Cons:
"Was quoted a price for first Ktm service over phone for $199.99. When I dropped off the bike the same guy gave me a price of $504.00 finally got it to $278.53 Will not return."
"Purchased the same bike $500 cheaper in less than a day of communication via text with a dealer closer."
"Walked through their entire large showroom. Nobody offered to assist."
"From the moment I entered the showroom, the sales staff acted as though I didn't exist."
"Filled out the online request to have service done. I do not expect an immediate answer, but it has been 3 days and nobody has emailed, called, or left a message to set up the service date."
"Beware of service department. Damages and they admit they did but only want to “polish it out “."
"Very unhappy with the service department. I brought my 2022 klr650 in for a new set of tires. when I left my front tire was set to 12 lbs of air pressure and my adjustment plate for rear swing arm is missing along with my chain being loose."
Sales Experience
Pros:
"Tom in sales has made everything about the buying process easy. Definitely will recommend for first time buyers."
"Tom was a great help while I took the time to find the right bike for me."
"Johnathon was super knowledgable and helpful with getting me on the road as fast as I wanted."
"Bought 2 bikes from Lexi and she was helpful throughout the whole process."
"Delivery service was great. Bill was quick to deliver but took his time to thoroughly go over the bike and answer all questions."
"Lexie was so knowledgeable and rides sport bikes herself so she can relate!"
"Matt was absolutely one of the nicest, knowledgeable, and most professional sales rep."
Cons:
"Gave me the work around instead of being honest like a grown adult."
"Attempted to sell my bike here, waited around for 2.5hrs for paper work just to be offered half of what was agreed upon."
"Contacted via email to inquire about a Honda Navi 2022/2023. Took over a week of me recontacting between different 'sales managers' and contacting them on their website as a followup to get an OTD pricing."
"They kept my 450 sxf for 7 months and all they did was oil change grip change and battery install."
"Then financing when I said I had my own they wanted nothing more to do with me."
"Service is horrible, they want you to bring a bike down for a recall so they can get the vin # then order the parts, then you bring it back and it maybe done in 2-3 weeks!!"
"The WORST Quad buying experience EVER! BAR NONE!!! If you think your credit is perfect? It doesn’t matter.... their credit terminal has a brain fart and they won’t accept ANY other form of credit payment from you."
"Upstairs has a nice apparel department with a very knowledgeable sales associate."
"Great experience overall and the place was bigger than I expected."
"Definitely the place to go for all your 2 to 4 wheel machines."
"A Motorsports Heaven! Lots of Kawasaki and Triumph bikes, some Ducati and KTM, not so much Honda on display (because they “fly off the shelf”)."
"The dealership's inventory was impressive, and the purchasing process was straightforward."
"Great assortment of motorcycles, go-carts, Can-Am Spyders, UTV's and even jet-skis!!"
Cons:
"Best bet is to take the extra time to drive down to Ocean County Power Sports in Toms River."
"Not so much Honda on display (because they “fly off the shelf”)."
"800 dollars more on a pw50 from here then other local dealers not charging properly on freight and tax."
"I would not recommend doing business with Xtreme Machine."
"Don't purchase anything fragile from this seller that has to be insured. I had this company insure a fragile item and they charged me $60.00 for $180.00 UPS insurance, way more than the insurance policy cost after some investigation."
"They pack them in so tight they rub every corner."
"Charged me 150 for a half hr oil change 😂😂😂 not to mention they kept it outside for months has gotten all rusty."