"Service is nice and friendly - my friend didn't love her drinks, and we told the server who let her get a new one, no problem."
"Friendly staff and excellent service."
"The service was FANTASTIC; kind, attentive and efficient."
"The service was incredible the staff made sure my group were well taken care of."
"Very accommodating and friendly staff."
"The service was incredible and completely defies the New York stereotype."
Cons:
"If I could give zero ratings I would, the hostess was incredibly rude and judgmental and ruined our entire night."
"Service was exceptionally poor, especially from the manager/hostess."
"Service was noticeably slow, and it took quite a while for our server to come see us after we sat down."
"The rudest front of office staff - they should be fired."
"The girl at the front was very unclear. Poor service, poor time management."
"The service was slow and unfriendly, no smile and server seemed irritated to take our order."
"Beautiful ambience but unfortunately the service was lousy."
Ambiance
Pros:
"Gorgeous space and friendly, professional staff."
"The dimmed lighting creates a classy and dreamy atmosphere, reminiscent of the iconic scenes in Mad Men."
"The decor is beautifully captivating - a sea of crystal-like bead curtains run down the center of the lounge, and each room has a distinct je ne sais quoi."
"Stunningly intimate environment plus carefully composed cocktails makes this a difficult place to beat."
"Very cool ambiance. Perfect for having a conversation in a relaxed, sophisticated environment."
"The decor and the fact that you seem as if you are time traveling within every room you enter is amazing."
"Beautiful decor in the rear lounge, very renaissance like rich European style."
Cons:
"If you’re nearby and you want a speakeasy style experience, this is merely acceptable."
"Nice speakeasy but the drinks were really unimpressive."
"Very dark but classy Ambiente inside. A bit too dark for my taste."
"To begin with, it was really loud due to a private party."
"The music levels are ridiculously loud. Very hard to hear others in your party."
"The atmosphere is really great but the service was so rude it spoiled it."
"We arrived at 11:30 pm, relatively quiet with many empty seats. The host and hostess informed us the wait was 30 min, cold, unwelcoming, discriminatory."
Cocktails
Pros:
"Cocktails were Manhattan priced but well crafted imo."
"The Vice Versa drink was light and refreshing and their veggie Croque Monsieur with the truffle cheese was soooooo good!"
"Great innovative cocktails in an interesting space."
"The set cocktails are great and the bartenders will create something special if you ask."
"These drinks are unique, nuanced and worth their price."
"The cocktails taste great and are very inventive."
"The cocktails 🍸 were well made, both flavorful and potent, with a good balance of ingredients and flavors."
Cons:
"Cocktails were ok, nothing out of the ordinary or really surprising."
"The cocktails were OK but not excellent."
"Drinks are strong but inconsistent - some were great, others we had to send back."
"Though the cocktail drinks were not as tasty as expected, it tasted quite sweet instead."
"The cocktail was really really bad yet the service was great."
"My friends tried the vice versa which were super strong and underwhelming, my ginger rum cocktail wasn’t good at all either."
"To my surprise, the drinks on the menu didn’t look appealing. No vodka based drinks."