Fools Gold NYC Reviews Summary

Staff and Service

Pros:

• "The local crowd and the staff are amazing. Very easy to get to know everybody!"
• "Staff is really relaxed and helpful."
• "The staff was great."
• "The bartenders are really great too, very friendly and attentive."
• "Remarkably excellent staff, attentive but not hovering."
• "Service was knowledgeable and attentive."
• "Friendly, good natured staff and good service."

Cons:

• "Staff aren’t all that clued up on the basics."
• "Service was slow, but the crowd was probably more to blame than the bartenders."
• "The bartender could not care less- was not responsive and seemed not very happy to be taking food orders."
• "Staff is mostly friendly by NYC standards but have had a few abrasive interactions though that's definitely not the norm."
• "Potentially great bar ruined by arrogant and rude bar-staff."
• "Docked a star because the service is pretty bad. Bartender didn’t really know the beer, wasn’t helpful, and it felt like we were bothering him even asking questions."
• "Turned into sub-par-rail-chase-the-waitstaff-for-a-drink."

Atmosphere and Ambience

Pros:

• "Pull up a stool to this dimly lit watering hole."
• "In a neighborhood full of pricey cocktails and serious dives, this is your go-to old school spot, with affordable drinks, comfortable atmosphere, and hot bar food."
• "Really great atmosphere with a beer for any mood."
• "Loved the atmosphere."
• "The space is always lit on the weekends and provides for a nice chill ambiance for a conversation over the weekday."
• "The vibes were lively."
• "Great Atmosphere."

Cons:

• "Tends to get very loud and crowded though so it's great if you're into that energy."
• "Can be crowded and very loud which makes ordering and eating difficult."
• "From outside it has a grungy style and looks crowded since everyone hangs out by the bar."
• "Nice little bar though deafeningly loud."
• "Large bar, can be noisy."
• "It's not a particularly clean space."
• "Even when it’s not busy it feels like they’d rather be doing something else."

Food and Drinks

Pros:

• "The food is delicious and well plated."
• "Fantastic draft beer selection."
• "This place has tons of beer on tap, but the real gem is all the Bourbon/Whisky they have on hand."
• "Excellent beer selection - 29 regularly changing beers plus guinness is always on."
• "Chicken wings were really good."
• "Seriously great food."
• "The buffalo wings are a flavor explosion."

Cons:

• "Beer selection leans too heavily on IPAs and forgets belgians/Germans (IMO)."
• "pretzel was harder than a rock and to use a steak knife to cut into it."
• "Some guy, maybe the bouncer, asked me what I was up to... and you are being kicked the f*** out."
• "ordered food and it was possibly the worst food i’ve ever had in my life."
• "I got a dark and stormy which was basically undrinkable."
• "Pretty good food, although my wings came out a bit on the dry side."
• "The duck confit is sometimes a tad dry."

Customer Experience

Pros:

• "Cosy bar with a great range of beers with sports on the TVs."
• "Great beer selection at this bar. If you like 'good beers', you won't be disappointed."
• "We really enjoyed the Mac and cheese with bacon."
• "It has become my new favorite spot."
• "There's tons of board games around the bar as well as weeknight events."
• "The beer selection is top notch, you're spoiled for choice."
• "Unbeatable selection of craft beers."