π˜π”π…π’π±π’π­: 𝐒𝐏𝐑𝐨𝐧𝐞 π‘πžπ©πšπ’π« 𝐒𝐏𝐚𝐝 πŒπšπœπ›π¨π¨π€ π‘πžπ©πšπ’π«π¬ π‰πžπ«π¬πžπ² 𝐂𝐒𝐭𝐲 Reviews Summary

Category: Mobile phone repair shop

Address: 416 Central Ave, Jersey City, NJ 07307, USA

Phone: +12018395914

Rating: 4.8
based on 280 reviews.

Speed of Service

Pros:

  • "PlayStation 5 HDMI Repair done extremely fast."
  • "They were able to fix my screen within 20 minutes for a great price."
  • "It was quick within an hour and a half."
  • "They repaired my PS4 in less than 20 minutes."
  • "Was given an eta of 1.5hrs and it was fixed in 20 minutes."
  • "They repaired the back housing of my iPhone XR and screen in less than 30 minutes."
  • "They had it fixed in 10 min."

Cons:

  • "6 days went buy. I called 3 times during these 6 days and in every time the person who answered was trying to get off the phone as soon as possible."
  • "First of all, what ever time frame they give you is a lie. Told me two day job and they would call. Third day no call."
  • "Didn’t receive any call in 2 days."
  • "It was supposed to take about an hour, but ended up taking over 3 hours because they kept putting together the phone incorrectly."
  • "You'll probably wait longer than they quote you and you won't hear an update on your device at all unless you constantly follow up."
  • "Took a week longer than I was initially told and the payment estimate given on the phone changed when I came in person."
  • "It took them 3 weeks!!! And I called every 3-4 days in update, never got any details about what is going on and how much longer."

Customer Service

Pros:

  • "David still fixed my xbox for me and went above and beyond to assist me as well as give me advice so this does not happen again."
  • "David was incredibly professional and I look forward to having him and his team fix an old phone for me in the near future."
  • "I RECOMMEND YUFixit."
  • "I would recommend everyone to Christian and David exceptional customer service!"
  • "The staff here treated me like a VIP from start to finish."
  • "Super friendly, knowledgeable and great customer service!"
  • "Very friendly staff! I’m so happy that I decided to bring my broken iPhone XR to them."

Cons:

  • "STAY AWAY."
  • "David decided to involve the other customer by saying things like 'get a load of this guy' then started telling the other customer that he sent me videos about the service."
  • "Show a sign of respect to customers and value their time!"
  • "He did not call. I followed up the next day and he said it is not diagnosed yet."
  • "Charged me $200 to fix my laptop and ITS STILL BROKEN!"
  • "He seemed like he didn’t like it when I was asking questions!"
  • "David completely disregarded the fact that he failed to call and inform me what was going on."

Quality of Repair

Pros:

  • "They are amazing, seems they have all the tools and expertise to make it to work."
  • "Would recommend them definitely for anybody who has any electronic issue!"
  • "Affordable pricing and quick turnaround service."
  • "The price was absolutely reasonable."
  • "Apple was going to charge me $700 And put a hold on a credit card for three days my friend came here and got her device fix at one point she advised that I go and see David over there while yufixit and all they did was just change port and my phone is working perfectly fine."
  • "Great place if you need repairs! My son broke my laptop lcd panel and I thought I’d lose everything but they were able to repair it for me at a decent price."
  • "Not only did they save all of my data, but they recovered it and reinstalled it onto a new 1tb ssd drive."

Cons:

  • "My phone crashed 3 months later and I was told that I would have to buy another screen."
  • "The phone was fixed in a timely matter (5 mins) with an outstanding price for my iPhone 6 (60$)."
  • "My laptop used to respond at least when I plug it in. But after I got it back from them nothing at all its completely dead they just F made it worse."
  • "The replacement screen cracked within 2 days and started to peel off - then went completely dark."
  • "The screen is cheap you’re better off actually going to the place where u bought your phone and getting it fixed for a cheaper price and better quality."
  • "They said they would charge us AGAIN to fix their mistake in the first place."
  • "Now, my ps4 is just a brick thanks to this guys."

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