Le Reve hair salon Reviews Summary

Category: Hair salon New York

Address: 1334 3rd Ave, New York, NY 10075, USA

Phone: +12128799867

Rating: 4.6
based on 116 reviews.

Staff Professionalism

Pros:

  • "Mariah was amazing to work with! So friendly and also no-nonsense."
  • "David is a true professional who knew exactly what I needed."
  • "Leslie was incredible. I told her what I was looking for, and she did not disappoint."
  • "I highly recommend Samantha for women's hair cut/blow dry/styling. She is warm, friendly, and extremely knowledgable about hair care."
  • "George cut my hair. He did a wonderful job and was great to talk to."
  • "David was great!! I went in unsure of how to fix my hair and he knew just the thing to make the color look right!"
  • "David is an absolute expert. He is a master colorist and stylist."

Cons:

  • "Don’t go there!!!! I have been to many hairdressers in my life but I never had such a bad and painful experience."
  • "They didn’t listen to what I asked for and just butchered it - completely changed the style - SPECIFICALLY AGAINST MY INSTRUCTIONS."
  • "The woman was so unprofessional she couldn’t comb my hair and was pulling it so angry and strong that I was in terrible pain during the whole drying."
  • "However, she just scowled at me and told me 'You need to talk to him about that' and turned her back."
  • "Being that BOTH the stylist and manager failed to hear me out and showed complete disrespect to not only my time but also the health of my hair – that alone should warrant caution to all future customers."
  • "They don’t listen to what you want, instead you will walk out of there with one of the boilerplate haircuts they apparently know how to cut."
  • "I was met with such disgust and poor customer service when trying to express the stress/inconvenience my experience caused."

Salon Atmosphere

Pros:

  • "The place is beautiful and clean."
  • "The interior design is so elegant and cozy that it made me feel part of their family."
  • "Wonderful, calm atmosphere, shampoo with a professional neck massage."
  • "The salon offers you a variety of services in a comfortable atmosphere, where everyone is so friendly and knowledgeable."
  • "Gorgeous salon. Very clean. Staff is extremely warm and welcoming."
  • "The atmosphere was welcoming and very professional."
  • "very clean, professional, comfortable environment."

Cons:

  • "The salon was empty which should have been a tip off."
  • "I felt very ugly after my hair appointment here both visits."
  • "I feel bad using a business when I see that the owner has everyone on pins and needles. Hate for someone like that to profit."
  • "The owner was rude and dismissive with the building staff."

Service Quality

Pros:

  • "Super affordable, and always give me the best hair blowout I could ask for."
  • "My hair looks like I’m ready to walk a red carpet!"
  • "My two sons and I get haircuts here every month. Superb service, beautiful hair salon and most importantly excellent haircuts."
  • "Always busy but thorough. Great prices with high class service."
  • "I love getting my hair cut done in 'Le Reve' with a great wine."
  • "Everyone is incredibly nice. They are completely accommodating and they treat my mother with the utmost of care."
  • "The staff is very kind and knows what they are doing."

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