Tilly's Diner Reviews Summary

Category: Diner

Address: 34 Raceway Rd, Monticello, NY 12701, USA

Phone: +18457946540

Rating: 4.4
based on 154 reviews.

Food Quality

Pros:

  • "The food was great, way better than I expect at a diner. Potato soup was sooo good, lots of cheese and bacon!"
  • "We love the home made corned beef hash! Great place to grab breakfast, lunch or dinner!"
  • "No-nonsense delicious diner food. Fatty plentiful sausage links, perfectly cooked over easy eggs and numerous toast options, and super affordable."
  • "Everything was so fresh and seasoned perfectly!"
  • "The chicken that I ordered was absolutely heavenly, fall off the bone, melt in your mouth!"
  • "The food was wellmade, the ingredients felt fresh, the food came out quick."
  • "The food is made with love ❤️."

Cons:

  • "The major problem is the food I have been disappointed twice they desperately need to improve."
  • "The whole meal was just lacking any flavor whatsoever."
  • "The food was bland. Pastrami should taste like pastrami. The pastrami had no taste."
  • "2 orders of Breakfast Eggs specials were disgusting, cold potatoes that were clearly boiled the night before and flash griddled where the outside is burned and the inside cold!!!!"
  • "The pancakes were flavorless and my wife's french toast had flavor but soggy."
  • "Chicken wrap was bland."
  • "Chicken on the Buffalo chicken wrap was freezer burned."

Service

Pros:

  • "Very homestyle. Friendly staff. Left well fed."
  • "The service was fast and friendly."
  • "Great service. Very efficiently operated."
  • "Excellent service."
  • "Our waitress was awesome--very attentive, funny and kind."
  • "The service is great a lovely Irish waitress that will brighten up your day."
  • "The wait staff is very friendly."

Cons:

  • "Waitress served kids food first and our toast. We waited and waited for the rest of our order that never arrived until long after half of our table was done eating."
  • "Service is ok but person who takes the bill at register is very rude."
  • "However I did not enjoy my experience due to an older rude waitress who was nice and checking up on every table with a smile except ours."
  • "Waitress had an attitude problem."
  • "Unfortunately I’m giving them 3 stars because we had to wait for a waiter for 15 mins as she was running around serving what seemed like 30 people."
  • "We were charged for a dish we never received."
  • "Ignored by the wait staff for 15 minutes."

Ambiance and Cleanliness

Pros:

  • "The restaurant is very clean."
  • "Small old fashion diner with Elvis Presley everywhere!"
  • "A classic railroad car diner. The food was great, and reasonably priced. A good atmosphere and friendly staff made it more enjoyable."
  • "The place is also extremely clean."
  • "Restaurant was clean and filled with 50's memorabilia."
  • "Super quaint, traditional 50s style diner!"
  • "Cool 50s diner."

Cons:

  • "Diner had a little tiny hallway but that's okay."
  • "Had to wait at the cramped exit with another customer to be cashed out."
  • "The 50's is a great theme for a diner, but it needs a modern touch, so it doesn't look like a run-down diner that has never replaced things that are dirty and falling apart."
  • "Place needs a thorough dusting of things like window sills, light fixtures, and windows."
  • "The plates weren’t clean."
  • "The place was run down and dirty. There was also a hair in my food."
  • "All Pickles were inedible."

Value

Pros:

  • "All at a reasonable price."
  • "This place is affordable and veggie friendly."
  • "Reasonably priced."
  • "The price was right and the breakfast was bountiful."
  • "The portions are good and the prices are reasonable."
  • "Prices were amazing and good healthy portions with lettuce, tomato and onion to spare."
  • "Prices are cheap for the value."

Cons:

  • "We were given the wrong plates and drinks multiple times."
  • "They’re way overpriced their prices do not match their menu."
  • "The prices that they say online or on their menu are not the prices that you will see on your bill."
  • "The cost of the pancakes on the menu was $8, but we got charged $9."
  • "Everything is overpriced for what it is."
  • "This place is overpriced unless you’re lucky to get a special that is actually fresh."
  • "They lie about prices and waitress was very rude and snotty."

Thanks! Your review is awaiting moderation.