"It's clean and modern and I really appreciate the special events they offer throughout the year."
"Besides all the wonderful retail stores and eatry choices, they also have a movie theater and special events in the parking lot."
"They have pretty much everything you might need: super-market, gym, breakfast options, eateries for breakfast and dinner, stores, etc..."
"The variety of stores and the available restaurants were great."
"The departmental managers and floor staff at Macy's are very helpful and patient."
"The staff was very friendly and knowledgeable about inventory."
"One great factor about this shopping center is that there's free parking!"
Cons:
"Nothing unique. The same old stores as any other mall."
"It's always over crowded, they never have size medium in most woman cloths and the cashier and customers service staff is not very friendly in 8/10 stores."
"Typical shopping mall with restaurants. This place has definitely changed & not for the better in my personal opinion."
"Completely saddened by the lack of enthusiasm and acknowledgment Of the Holiday."
"I was certainly uncomfortably profiled in two stores in my last two visits."
"Not the cleanest or the friendliest place either."
"The only issue is that is that one of the anchor stores Sears has closed."
Facilities & Accessibility
Pros:
"The restrooms are well placed, spacious and clean."
"An outdoor playground for the kids with charging ports for adults."
"Restrooms are available and plenty of parking."
"Parking lot security was very visible."
"Also has outdoor play sections for kids to run around in."
"There is also easy access to public transportation."
"Plenty of free parking and a more than adequate amount of Handicap accessible parking."
Cons:
"But expect with social distancing regulations to wait outside of very popular stores."
"As a coach bus driver, surprisingly I was immediately approached by mall security asking why I was in their private parking lot!"
"Always crowded ... Too many cars double parked ... Rude people. It is torture to go there."
"The only downside is that it's not so fun to be there when it rains!"
"The only downside is no centralized food court and in the winter it can get chilly running from store to store."
"The sheer size works against it- huge hikes just to go from store to store."
"Not super well mapped out."
Family & Child-Friendly
Pros:
"Stores are great and outdoor space is very nice. My child loves the small animal playground."
"Kids seem to love it on the weekends, sometimes there are special events with DJs and the like."
"Great place to shop, eat and spend your day. Very friendly and warm welcoming."
"They have outdoor artwork, plants and trees and plenty of security officers and undercover police roaming around."
"A beautiful outdoor shopping mall with lots of stores to choose weather you are looking for a sneaker store to pick up a pair of new kicks or the perfect dress to wear to your friends wedding you have plenty to choose from."
"Its kid friendly and just a fantastic place to be when you need an outing."
"There are two outside play areas for children, great snack food places, and security always on alert."
Cons:
"This place definitely becomes the playground for a lot of rowdy teens and the same could be said for adults as well."
"The ice rink shown in the photo is not what it looks like. There's a tarp surrounding it, and it's about 3x's smaller."
"The only con I have is when I walked out of 4ever 21 I flicked a bed bug off of him."
"The last time I took my son the animals that he climbs on was burning hot and had the potential to really harm a kid so I didn't allow him to play there."
"Cross County Center is amazing please visit but please please please parents, AVOID Santa photos at all cost."
"However, the kiddie park needs a better upgrade with a sunshade to protect the kids and the park from the suns heat."
"A bunch of young kids running around that ultimately started fighting so security and the police were called."
Events & Entertainment
Pros:
"Holiday entertainment at certain times of the year."
"They also have pictures with many animated characters for almost every holiday season."
"It's always so beautiful during the holidays they do an awesome job decorating."
"They have a mini playground for the kids and during the winter a mini skating rink."
"I love Cross County best during the Christmas season. They decorate the center so beautifully and play festive music in the background."
"They had a Halloween party for the kids an there families."
"There are children's event during the holidays, movie nights on a regular bases, and live bands."
Cons:
"It's also not a very safe place to be at night."
"Cross County needs to knock it off!!! They don't even have a pizza shop anymore. The store re-vamp was unnecessary, they should of added a toy store or small arcade but, instead added a gym and century 21 that didn't last."
"Very hectic shopping center. More cars than people it seems at times."
"It has outstanding activities for the whole family throughout the year such as, roller and ice skating, and trick or treating to name a few."
"They have events for special occasions such as Easter and Christmas."
"The 4th of July is a nice event with music and fireworks."
"During the summer they do a lot of activities for everyone to enjoy from mini concerts to crafts for children."
Accessibility & Convenience
Pros:
"To my opinion Cross county has been to me the best shopping center I am in a wheelchair so it is easier for me to go shopping at Cross county in Yonkers."
"Free parking. Wheel chair accessible."
"Easily accessible by the 4 train and the beeline buses if you're coming from the Bronx."
"Parking is free and plentiful."
"First time visit. Tons of parking."
"Great selection of stores. I always find parking and traffic isn’t too bad."
"The Mall is very accessible, accommodating, and adhering to Guidelines concerning masks and so on."
Cons:
"Overly crowded when there’s really nothing there. Some stores like Zara and American eagle keep me coming back because the location is convenient and others for returns but still, not my ideal place to shop."
"Parking close to the stores requires time and patience."
"If you can handle the crowds and lines of people waiting for food (with no organization whatsoever) then this place will do it for you."
"The place is good but masks don't seem to be enforced."
"There has to be more patrol and visibility by security, no wonder why there has been thefts happening at this mall recently!"
"Too big not to have accessible bathrooms, water fountains and places to sit! There also aren't enough directories in easy to find places."
"However, the mall needs to be kept clean and needs to increase security since there are a few homeless nearby."