Al-Basha Restaurant Dine-In Only Reviews Summary

Ambiance

Pros:

• "Love the ambiance so much and I absolutely recommend it."
• "Nice modern and airy interior."
• "The environment is very nice, modern and clean."
• "The atmosphere is great."
• "Amazing decor it sets the atmosphere of the place."
• "The ambiance & modern decor once you walk in is mesmerizing & shows you glimpses of Palestine."
• "The ambience was so nice. Giant windows. Brand new, clean interior."

Cons:

• "The energy and the atmosphere here was off."
• "atmosphere is not for kids, nothing on the waiter but the website is completely inaccurate."
• "Too loud, people talking and all the seats very close to each other."
• "The restaurant was incredibly crowded, making it difficult to move around or enjoy a peaceful dining experience."

Service

Pros:

• "Service top notch!!!!!!!"
• "Most of all our favorite server their is Yousef Alabssi ~ always providing amazing service."
• "The service and food was simply fantastic!"
• "The service was outstanding."
• "Very attentive, friendly and responsive."
• "Waiters are friendly and attentive."
• "The servers were very attentive and they always asked us if we needed anything."

Cons:

• "The level of unprofessionalism is concerning."
• "Bad customer service. I ordered chicken shawarma with burma for take out. At home I discovered that they didn’t include the sweet burma."
• "Then it takes another full on 10 minutes just to get our orders in, as the waiter didn't come to our table."
• "Horrible service. Had to flag down a waiter to order."
• "The waiter was strictly business!"
• "Food is good but the service is subpar. Had to ask the waiter three times to bring us our drinks."
• "The service was Okayyy."

Food Quality

Pros:

• "The food is outstanding, the amount of staff to serve is highest seen so far in any restaurant in USA."
• "The food here is absolutely SPECTACULAR and the best around!"
• "Every item on the menu was delicious and fresh!"
• "Everything was delicious!!! Meat was so juicy and tender."
• "The food was a gastronomical dream. We had falafel platter, chicken kabobs, and sharwma. All on point."
• "The lamb and beef were absolutely delicious and juicy."
• "The food is delicious and incredibly tasty."

Cons:

• "They overcook their meats wayyyy too much. The chicken is so dry it's not even slightly enjoyable."
• "Lamb chops was a bit burnt but tasted good."
• "Wasn’t impressed as there were unchewable bits of “meat?” in both our wraps."
• "The chicken was a bit burnt but still tasty with the garlic."
• "Rice is bland and sambousek is extremely greasy."
• "The falafel sandwich was mostly salad and the shish tawook was underseasoned."
• "Food was horrendous. Meat quality went downhill."

Value for Money

Pros:

• "Amazing food taste and price point is also very affordable."
• "The prices were great."
• "The food was phenomenal and super affordable."
• "The price is very reasonable for two with great service and good atmosphere."
• "Also prices very reasonable - in this place you will enjoy your time either its breakfast, lunch or dinner."
• "Every single thing consumed is fresh, tasty and worth every penny."
• "Bit on expensive side but worth every penny."

Cons:

• "In the new location, I ordered the same dish (FATA) The plate is small and the amount of food has decreased a lot according to the old location it's not even enough for one person and the price for it, it’s not worth it $30."
• "The slushy mint lemonade was tasty and refreshing though a bit pricey at $7."
• "After our meals we paid $190, and it honestly did not feel like we had food worthy of a price like this."
• "Don’t think the mix platters are worth the price."
• "I got the bill, it was expensive, sm lemonade cost $7, humus with sm pieces of lamp cost $13 and the plate was empty from the middle."
• "The prices are ridiculous and they charge tips without permission!"
• "Expensive but serving size is plenty."

Parking & Accessibility

Pros:

• "They now have a $5 valet parking which was very helpful."
• "We parked our car on the street right outside the restaurant without any hassle."
• "Parking was easy to find."
• "From the moment you arrive, the valet parking ensures convenience."

Cons:

• "Despite utilizing the valet parking service, my car was parked on the Clifton side of the road, resulting in a parking ticket."
• "First time in the new location, parking is a big issue, they canceled all the good menus and specials that they used to have on the old location."
• "Don’t take reservations, there is no parking for restaurant, we drove in circles a bunch of times until we found something finally."
• "There's no parking and you've to park on the street."
• "The toughest thing is parking. Street parking is the only option & usually taken so you may have to park far & take a long walk back."
• "Parking is atrocious."
• "The only negative is that you have to hunt for a parking spot."