Precision Painting Plus of Long Island Reviews Summary

Quality of Work

Pros:

• "Precision Painting Plus did a fantastic job painting our entire interior home."
• "The painting crew of two transformed our entry foyer, doors, stairs, walls, and stair banister with remarkable skill and attention to detail."
• "They did an amazing job!!"
• "The actual paint job was flawless."
• "The finished work was Beautiful!"
• "They did a great job prepping and painting some very old and damaged walls in our home."
• "The work was excellent - on time, spot on painting job, fast and easy cleanup."

Cons:

• "The paint job highlighted some wall defects which should have been addressed and corrected before painting, they were not."
• "There was paint drops on my radiators and some on my floors which I had to scrape off."
• "The ceiling is lumpy and has started to crack, the painted kitchen has started to peel and chip."
• "Corners in the bedrooms look really sloppy. They missed a bunch of spots throughout the whole house."
• "Outlet covers were painted over, the kitchen wall previous color is bleeding through the new color that wall was painted."
• "Paint on the walls looks good, but they damaged my home, gave no restitution, and don't have the customer care to return my emails and come fix up the spots they missed."
• "Horrible and sloppy job."

Professionalism

Pros:

• "The painters were courteous and neat."
• "The project manager, Eric, and his entire team’s work ethic was also uncanny; they worked efficiently together, were always prompt to arrive, were always professional, courteous, and meticulous about both covering everything and cleaning up after completion of the project."
• "The PPP team was very pleasant, professional, and prompt to work every day."
• "Everyone we dealt with was very polite and professional."
• "The Painters were Sooooooo Professional and courteous they worked in a Speedy and efficient manner."
• "They were prompt, courteous and skilled."
• "The whole team I dealt with was professional, prompt, and true to their word."

Cons:

• "A loud, nasty rude, ill-mannered person over talking on us and practically telling us that most of the things are not included in the paint job like door is included but the side jab is not included."
• "When I told him I no longer needed the estimate, he responded that it was a 'silly reason' not to work with them."
• "BEWARE of PAUL ESCUE the project manager !!! HE Is the worst !!! He lied to us and in the end pocketed the deposit money."
• "He gave my wife a huge attitude and said 'Why are we doing these if you're just going to put the covers back on'."
• "Horrible experience."
• "Just ended the nightmare experience of painting my house at Roslyn."
• "Stay AWAY! Went with PPP based on reviews and was nothing but disappointed, deceived and constantly ignored."

Customer Service

Pros:

• "Their customer service was excellent and they had digital contract and ePay."
• "Good value, clear communication and follow-up."
• "All communication with their office support and project manager, was top notch as well."
• "The company was extremely responsive."
• "They were very easy to contact and always got back to me quickly."
• "Excellent communication throughout the job."
• "Amy - she was so well detailed and was always responsive to my questions and concerns."

Cons:

• "After a letter to their owner it was agreed that the cost of the project would be refunded, but that was two months ago and the project manager is no longer responding."
• "I still have not received a reply from Precision painting plus from Matt or Brandon. 15 days and waiting."
• "It's been a week since and there is no word of them coming."
• "I total of five weeks has transpired since the work was completed and we have not received a call to set up a day/time to fix the problem."
• "After ten days of not hearing from him I called customer service for the first time."
• "Used cheap material, left the job for days at a time, ignored calls and texts, set up appointments and never showed."
• "They did the job without covering and blocking the other rooms so there is dust in the whole house and on the clothes hanged in the closets."

Value and Pricing

Pros:

• "Michael Adler the representative gave us an extremely reasonable price quote, recommended a beautiful color and arranged for a crew to do a great job very quickly."
• "Their price was fair, with it broken down by labor, and separate cost for materials."
• "Joe A. was project manager and worked out an estimate that met my budget."
• "I will also highly recommend their professionalism, their knowledge of the job, the willingness to work with my schedule, the friendliness of the staff and most importantly the pricing."
• "We got a couple of quotes and they came in with the lowest price, but delivered high quality work."
• "Precision Painting Plus did an excellent job at a very competitive price."
• "Pricing was very reasonable/ firm extremely responsive providing a detailed written scope of work."

Cons:

• "I had to agree to pay more because I had no option other than have the house with ripped wallpaper and dust and paint everywhere and find another paint company."
• "I previously had two rooms painted and spackled my precision painting I was given prices on a total of 6 rooms when I called them to set up an appointment to have two of the other rooms done Jesse James came and raise the price almost $800."
• "Their price was higher than all the other places I looked into, but it was worth it and they did a great job."
• "At the end of the day a $450 small paint job turned into nearly $800."
• "Good sales pitch, but shoddy paint job and overpriced."
• "They were supposed to remove the wall paper and paint the room but once wall paper was removed they said they can't do a proper paint because wall is not in ideal condition."
• "The only thing I wasn’t aware of was that the estimate didn’t include any potential skim coating."