Maxon Hyundai Reviews Summary

Category: Hyundai dealer

Address: 2329 US-22, Union, NJ 07083, USA

Phone: +19088514613

Rating: 4.5
based on 286 reviews.

Customer Service

Pros:

  • "Nate was an unbelievable salesman. He was accommodating and professional."
  • "Luis and Louis are the greatest dynamic duo."
  • "Nathaniel's friendly demeanor and genuine interest in finding the right car for me, made the decision that much easier."
  • "I would definitely recommend the Maxon dealership, and Jack, in particular."
  • "Danny's professionalism and knowledge about the various car models were truly impressive."
  • "I was greeted by a nice Gentlemen named Hector, he was very friendly and seemed very interested in getting me into a car that would suit me and my lifestyle."
  • "The dealership itself is spacious and attractive, and all the staff were professional and welcoming."

Cons:

  • "If you like high-pressure sales tactics to rip you off, this is the dealership for you!!!"
  • "They didn't honor my appointment or let me know they sold the vehicle."
  • "The salesperson I was scheduled to see never showed up."
  • "What I didn’t like, I leased a Ioniq 5 Ev the car was supposed to be charged to %100 when I took delivery. It was only charged to %75 and it was also dirty didn’t look prepped for delivery like most news are."
  • "The first issue was with the registration... He told me that unfortunately, that financial manager was giving incorrect information and that he had been fired from his position."
  • "Not sure whether it was my bad luck or not. Drove from Queens NYC to Maxon Hyundai to see an used Pathfinder. But sales person should be polite, helpful, smart & good listener."
  • "The person who was supposed to handle my appointment left early."

Dealership Experience

Pros:

  • "Superb dealership experience! The entire process of purchasing my new 2024 IONIQ 5 was seamless thanks to Gio’s help."
  • "Most amazing experience I've ever had at any dealership and I've been to many."
  • "Jack Melone, was terrific. He helped us decide which model to select, and we are extremely happy with our 2024 Hyundai Tucson Limited."
  • "Thank you Mauricio and the Maxon Hyundai staff, can’t wait to be in our new vehicle!"
  • "I highly recommend Maxon Hyundai for their excellent service and commitment to customer satisfaction."
  • "I had an excellent experience working with Jacob Dominguez when buying a car."
  • "The seamless financing process with Kenny & a dedicated team added to the overall satisfaction of my experience."

Cons:

  • "If you want to deal with constant misinformation and take care of everything on your own because of it then go ahead and purchase your vehicle here."
  • "I am through with the Maxon Hyundai service department. I love my Hyundai Azera, it is one of the best investments I have ever made but I refuse to recommend Maxon repair service to anyone that I care about."
  • "I was able to find the same vehicle at another dealership that didn’t waste my time or try to weasel fake fees into my deal."
  • "Simple oil change turned disastrous."
  • "Overall, not a place I would recommend buying a car from."
  • "Despite the nice remodel of the building, it’s the staff that truly needs an overhaul."
  • "If you’re looking for a dealership that adds fake fees to your vehicle bill, then this is the place to go."

Financial Services

Pros:

  • "Al was the salesman that assist us. Very professional and made sure we got a lot of laughs as we searched for the right vehicle for our budget."
  • "Gio and the team were great. He took time through the whole process and worked with me towards the number I was trying to get to."
  • "My sales person Saad was great at taking the time to listen to my needs and my budget."
  • "The manager Rich made sure the entire process was smooth and painless."
  • "Kenny in finance will not throw any curveballs at you @ closing."
  • "Tom in finance shopped around for best finance options."
  • "Kenny was so personable and pleasant and made sure to help provide the best finance options."

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