Mario's Tutto Bene Reviews Summary

Category: Italian restaurant

Address: 495 Chestnut St, Union, NJ 07083, USA

Phone: +19086873250

Rating: 4.6
based on 164 reviews.

Price

Pros:

  • "Not super, super expensive! Nice for special occasions to celebrate!"
  • "Even though it was Mothers Day the price was excellent."
  • "The bar is affordable especially for top shelf liquors."
  • "We ordered 3 drinks, 2 appetizers and 2 meals and it's wasn't expensive."
  • "Price was great too!"
  • "Pretty good price point, and you get great portions."
  • "The price is somewhat affordable, some dishes are +$20ish and others are around $40ish."

Cons:

  • "Also it’s SO overpriced for what you get- HUGE ripoff."
  • "When we tried to go into the Karaoke room, we were told there was a $20 drink minimum per person."
  • "A 20% gratuity charge was added to our bill and that truly was not deserved."
  • "For 2 people, our bill was $200+ and the food was so lackluster & tasted like parsley flavored water."

Service

Pros:

  • "The service was great. Servers were on point."
  • "Our waitress Alexis was superb! She was very attentive, pleasant and on point with everything."
  • "The waiters were so attentive and polite."
  • "Service was great. We were a party of 9 and they were very quick and attentive."
  • "Unbelievable service. Staff was exceptionally personable and kind."
  • "The staff is very attentive and the bar is affordable especially for top shelf liquors."
  • "The staff were friendly and accommodating, the service was excellent!"

Cons:

  • "Our waiter was unnecessary rude to us for asking why our food was taking so long."
  • "Our waitress, she was terrible."
  • "The bartender Rafino said to me: either you want the order or you dont, I will take it off the bill! Ok, please take it off the bill! He gives me my check and throws the pen!"
  • "We asked the waitress why was she rushing us? She pretended to act like she didn’t understand the question and walked away."
  • "They're very discriminatory. I had experienced lack of wait service in the pass on a couple of visits to sing karaoke."
  • "The waiters have poor serving skills reaching over your food that's on your plate in front of you to remove items."
  • "The service was horrible. The appetizers were good, but our waiter forgot to bring one of them and didn't apologize."

Food Quality

Pros:

  • "The cookies and cannolis were very good."
  • "Service and food were amazing."
  • "Had the lasagna and wife had the bronzino. Both delicious."
  • "The veal parm was excellent and it was a very generous portion."
  • "First and Foremost, the food was delicious and well seasoned."
  • "And the FOOD! Was incredible! I had ravioli and it was perfect."
  • "The food was some of the best I have ever had!"

Cons:

  • "The chocolate molten cake was a bit dry."
  • "I just picked up 'fettuccine Alfredo' that was essentially egg noodles and flavorless heavy cream."
  • "Food's bland too, none of us could finish it."
  • "The short rib meat was fatty and poorly trimmed."
  • "The Chicken parm was terrible."
  • "The chicken marsala had no seasoning at all."
  • "The grilled octopus was extremely tough."

Atmosphere

Pros:

  • "They also have the most amazing karaoke and best sounding equipment I ever experienced On Saturday nights."
  • "The atmosphere was lively."
  • "Great place for authentic Italian food."
  • "Atmosphere was comfortable under tents. Felt intimate for an outdoor setting."
  • "Environment was very cozy and nice."
  • "Lively atmosphere and I'm not easily impressed!!!"
  • "Great atmosphere."

Cons:

  • "There were fruit flies around us during the entire meal and it was frustrating to swat them away."
  • "The room we were in seemed to be transitioning from a restaurant into a bar. It wasn't overly bothersome, but the noise levels did raise considerably as the meal went on."
  • "We waited over an hour for our diner while every table around us was being served on time from the same waiter."
  • "The music is super loud it felt like we were in a club."
  • "The room where we were sat was super loud."
  • "I hate to leave only 3 stars because I love this place however there is ZERO social distancing happening there."

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