Paul's on Times Square Reviews Summary

Category: Italian restaurant New York

Address: 136 W 42nd St, New York, NY 10036, USA

Phone: +13325292789

Rating: 4.3
based on 115 reviews.

Food Quality

Pros:

  • "Everything was delicious, but the fig and prosciutto pizza and the squid ink pasta were my favorite dishes."
  • "The pasta dishes were good but the porcini mushroom truffle dish was best."
  • "Food was tasty I got Margarita pizza and 'Miracle on time square'."
  • "I had the chicken soup, chicken marsala and tiramisu..... DELICIOUS."
  • "The black linguine with shrimps and basil was one of the best pasta dishes ever eaten in my whole life!"
  • "Food was fantastic. We had the recommended Pizza and lobster ravioli and shared the 2 entrees."
  • "All the food I’ve tried was really delicious, especially recommend Chicken Parmesan, lobster ravioli and grilled salmon."

Cons:

  • "Also crazy expensive for the quality of food you get."
  • "They give us a blooding meat and we try to get the meat cooked it they just burned outside."
  • "Some of the most bland food I've ever had."
  • "The shrimp cocktail on the other hand was disgusting and served with ritz crackers."
  • "The food was tasteless and not what the menu had said."
  • "The food was awful."
  • "The food was so bad especially for the price."

Service

Pros:

  • "The service was excellent!"
  • "Service was friendly & ON POINT."
  • "Our bartender Susanna was SO nice and made absolutely delicious drinks!"
  • "The servers were really friendly and polite, we were very well taken care of."
  • "Staff are very approachable and personable."
  • "Every member of the staff is very professional and very friendly."
  • "Our waitress Sara was very kind & attentive to our dining needs."

Cons:

  • "The service is terrible!!! We had to ask for water refills!!!"
  • "The service was poor."
  • "Service was slow and needed prodding."
  • "When we placed our order, the waiter immediately gave us an attitude, ripping the menu's out of our hands."
  • "Horrible service from bar after first drink they get caught up flirting at the bar seats as opposed to helping customers sitting at tables."
  • "The waiter threw our check at us, automatically including a tip of 25%, which was not deserved at all."
  • "Wait staff were kind of slow."

Value

Pros:

  • "Great experience if you can get the Groupon a little overpriced without."
  • "Very good value with the Groupon, not so great value if you don't have one."
  • "The price is very reasonable considering it's location beside time square."
  • "Unbelievable value through Groupon, near Times Square."
  • "Being so close to time square I figured dinner for 6 would break the bank, but prices for 6 entrees, 3 appetizers, and cocktails was really quite reasonable."
  • "Fine dining at super reasonable prices."
  • "It's hidden away but just as good as the bigger places and priced fairly."

Cons:

  • "The only reason I would come back is if I had another Groupon."
  • "The food and service were good, but certainly not worth as much as they are asking."
  • "Everything was extremely over priced & had little to no options."
  • "The reason I took 1 star is the 20% sercharge is automatically added in the middle of the bill(easy to miss), which isn't stated anywhere even on groupon page, and that's a little bit surprising."
  • "Overpriced. $23 dollars for some pasta in tasteless cream and some sad looking mushrooms."
  • "Charging $30+ per entree for incredibly small portions and lackluster food."
  • "Pretty pricey."

Ambiance

Pros:

  • "It has large windows with lovely views, perfectly cut fresh flowers on every table, crisp white linen table cloths, etc."
  • "The place is calm and conducive to a business conversation."
  • "The space also has a terrace, which is not easy to come by in the Times Square area."
  • "The interior is brand new and has a warm and inviting feel to it."
  • "Swanky eatery inside a hotel. Huge windows with great lighting to set the ambiance."
  • "A beautiful setting in the middle of Central New York."
  • "The restaurant is beautiful."

Cons:

  • "Pretty small, however."
  • "The atmosphere was crapy as well."
  • "There is no sign outside, & we had no idea that it is inside a hotel. so we walked by almost three times before we realized."
  • "Pain in the neck to find."
  • "The terrace overlooks 42nd Street so unless you just have to sit outside, skip it and sit in the pretty dining room."
  • "Great location but you can’t see the street due to the arrangement of the tables and curtains."
  • "It took us forever to find it!!"

Location

Pros:

  • "The restaurant is located nearby times square so it is easy to reach from a lot of subways stations."
  • "And the location is perfect, right on Times Square."
  • "Convenient location."

Cons:

  • "This restaurant is IN a hotel. NOT easily visible."
  • "Way over priced and the view was not great."
  • "It's hidden away but just as good as the bigger places and priced fairly."

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