"Service was impeccable, attentive and knowledgeable."
"The service—friendly, knowledgeable, and brimming with old-world charm."
"The attention that we have received by the staff has been impeccable."
"Service was EXCELLENT and the prices reasonable for a downtown NYC place."
"The service is absolutely amazing and they get 5/5 stars there."
"The service was impeccable. Waiters were attentive."
"The staff and service were excellent."
Cons:
"Never been more humiliated. I made on-line reservations and when I showed them to the hostess she said even though I made reservations there were no tables available because they were behind (overbooked)."
"For some reason, the owner made us wait 45mins for our table."
"Service could have been slightly better as everything seemed to be looking at the next table without focus on ours."
"Had to walk and call for a waiter several times."
"The wait staff was a bit brusque during the explanation of the menu."
"The service is pathetic specially the waiters."
"We were not seated until 6:32, what followed is completely unacceptable."
Food Quality
Pros:
"Each dish is expertly prepared with love and care, ensuring that every bite is a true delight for the taste buds."
"The food was amazing and I think the portions were fair."
"They have one of the best ravioli I’ve had and the pasta with lobster was a major treat."
"The food is delicious and authentically Italian."
"The food here was absolutely terrific."
"Everything we ate here is nicely made and top quality."
"The food here is excellent (and consistently so)."
Cons:
"The plates were big, but very little food inside the plate and no taste."
"Food is bland and tastes microwaved."
"The Veal Milanese was a special that was burnt completely black on one side and the side up was perfect."
"They claim it’s an Italian restaurant, however, they don’t even have pizza, lasagna, or ravioli for little ones."
"The food was lousy, the service was terrible."
"It didn’t taste like Italian food at all."
"The sauce was bland y the shrimp were chewy."
Price
Pros:
"Service was EXCELLENT and the prices reasonable for a downtown NYC place."
"The dishes are reasonably priced."
"This place provides a five star experience without bleeding your wallet dry."
"The prices of the food and the quality, were both worth the hassle of the crowd."
Cons:
"My friends ordered spaghetti with seafood and were charged $50 each plate!!!!"
"At the end, the manager overcharged us, with pasta for 40 dollars!"
"We were charged $75 for one piece of fish! And the pasta special was $10 more than any other pasta on the menu."
"I was recommended wine that was $38 a glass. They prepared a dessert sampler that was $55."
"A cheap house chiante for $20 a glass? Mixed berries $21.95 for 20 berries?"
"We left 40$ tip and afterwards saw that we were charged 39$ for a tap water."
"Very expensive food and drink pasta was not fresh I could have cooked it myself at 30 dollars for a small bowl of carbonara."