Amici Pizza & Pasta Family Restaurant Reviews Summary

Food Quality

Pros:

• "Pizza was cooked perfectly and the wings delicious!"
• "Best pizza I have ever tried and I’m from NY."
• "The food was fantastic and fresh!"
• "Definitely impressed! They did not only 'deliver' with the quality and taste of their pizza...they had great meatballs and went above and beyond to help with random needs."
• "The pizza was fantastic. I'm from NY and I was impressed on how good the thin crust style dough was."
• "Their delectable pizzas and heavenly ham calzones are a symphony for the taste buds."
• "All the food we tried here for dinner was very good and very fresh, kids and us enjoyed it and the price was reasonable."

Cons:

• "Ordered slices to realize my fly friends tasted it first🤢 The fact that ALL pizza can sit uncovered with any type of flying bug able to access it before customers Is beyond me WHERE are the food protectors for recooked pizza because Flies do carry maggots and germs to contaminate food."
• "It was uncooked tasteless dough under the cheese.....frozen dough?"
• "Pizza was flabby, we could not eat those 2 and threw it out!"
• "Mozzarella sticks were 0 out of 10 disgusting cheese wasn’t melted."
• "The sauce tasted like it was straight from the can."
• "Food was not good. Everything with cheese had a nasty aftertaste."
• "The chicken Parm was unimpressive."

Customer Service

Pros:

• "The people here are very nice and kind."
• "The staff is very friendly and helpful."
• "They were so helpful and patient!"
• "The lady that was on the counter which I should have gotten her name, was so sweet and attentive."
• "The staff were friendly, the service was excellent."
• "Staff is always so warm and welcoming, they really make you feel like you are part of the family!"
• "She was the sweetest most pleasant and hard working waitress I've seen."

Cons:

• "The place is rundown and is a total mess im not even sure how it's actually running."
• "I would not go back as I didn’t really feel welcomed there."
• "The pizzas was very good but the guy behind the counter kept questioning everything we said."
• "The poor delivery lady gets yelled (degrading manner to say the least) by this guy in front of customers."
• "Person behind the counter seemed less than interested in admitting the mistake…let alone fixing it."
• "The delivery people were always very rude."
• "The older man behind the counter... snaps and starts screaming at me."

Value for Money

Pros:

• "Prices were affordable however, just quality wasn't there."
• "They gave extra fries as a complimentary for waiting."
• "We ordered pizza and wings, way cheaper (and better) than we found in the resort."
• "2 pizzas from the Lodge totaled over $40 where ordering from here we were able to get 2 pizzas and garlic knots for the same price."
• "Prices were very affordable for the quality we received."
• "Great pricing in a vacation area, can't be beat."
• "The prices, especially compared to nearby New York, were ridiculously reasonable."

Cons:

• "Waste of $50…"
• "It's too expensive and food is garbage."
• "But this was the worst, and perhaps some of the most expensive pizzas ive ever had."
• "Definitely not worth 13$."
• "Definitely a waste of $50."
• "So disappointed especially given the cost."
• "Lousy pizza! Ordered a large with pepperoni and four slices had one piece on it."

Hygiene and Cleanliness

Pros:

• "The restaurant is always clean and the employees are always very polite and nice and they are wearing mask/gloves."
• "And let us not forget the unsung hero – the pristine bathroom! A sanctuary of cleanliness amid the sauce-splattered battleground of pizza passion."
• "The restaurant was clean, the employees where nice and friendly."

Cons:

• "An employee named Joe came from the back and wiped his shoes with a rag and then WIPED ALL THE TABLES WITH THE SAME RAG."
• "Gross and wrong especially increasing the people risk for coronavirus."
• "Also it’s very dirty inside."
• "By the way please clean your restroom."
• "One of the staff in the front was eating and took something out of his mouth with his fingers."
• "No customers were wearing their masks."
• "Following someone to their car and harassing them IS NOT OKAY!"