Lumpy's BBQ Reviews Summary

Food Quality

Pros:

• "Definitely reminded me of good ol' southern bbq that I grew up with."
• "The meat was so juicy, mild bbq sauce was perfect for me, cornbread was moist and delicious."
• "The ribs were delicious, fall off the bone, good flavor."
• "The dry-rubbed ribs and brisket were delicious!"
• "Their pulled pork sandwich is one of the best I've ever tasted."
• "They were all delicious and served with 2 sauces (hot or mild). The burnt ends were especially delicious."
• "The food was delicious. Baraque chicken, burnt ends, pulled pork."

Cons:

• "This was the worse bbq i ever had and definitely wouldn’t recommend this place."
• "Their burnt ends are just ok."
• "The chicken was super dry and tasteless."
• "Food was ok until I crunched down on a sandwich which shouldn’t be crunchy."
• "The only drawback was you didn't get a good smoked taste that I like in brisket."
• "The ribs were definitely not fresh, the flesh of the ribs were grayish, hard, burnt, and no flavor."
• "Burnt ends were hard and smoothed in bbq sauce that was too thick and tangy."

Customer Service

Pros:

• "At least the staff was polite."
• "Customer service was fantastic and food is exceptional."
• "The employees were very friendly and inviting and the establishment was really nice."
• "Very nice people at the counter."
• "The staff is always super nice and there is never a long wait for your food."
• "The staff was also wonderful."
• "Not only is the food good but the customer service is A+."

Cons:

• "The owner is very dismissive of complaints so don’t think you will be refunded or get a new order."
• "Since it was ordered through their menufy(online) service, the staff really seemed to not care."
• "One staff member was incredibly rude to me."
• "TERRIBLE ATTITUDE. The skinny, white lady with the long, dark thin hair had a horrible attitude while taking orders."
• "I asked them to cook me a fresh one and the manager basically told me too bad if I didn't like it."
• "and the owner is a HUGE BUTTHOLE!!!"
• "The two ladies working the counter were rude."

Value for Money

Pros:

• "I was happy with the portion size."
• "The food was delicious and the sandwiches and sides were cheaper than Fast food sandwiches and fries!!!"
• "ive tried lumpys pulled pork , pulled chicken , beef brisket , pork and beef ribs everything was phenomenal and the sandwiches are ridiculously cheap they have great bbq sauce and the service is top notch aswell."
• "Their loaded french fries are superb and their cheese sauce they use is outstanding!"
• "Get the burnt ends sandwich with fries. It's a meal for two and a half excellent choice."
• "Had them cater my son's rehearsal dinner. Unbelievably excellent food, everyone was very complementary."
• "The best barbecue I have had! Great flavor, tender lean meat."

Cons:

• "The price is not right for what the consumer is getting. I got chicken wings, they were dry."
• "We spent $100 + and the chicken was super dry and tasteless."
• "Absolutely terrible food and service!"
• "Got the burnt ends platter. Very greasy and a lot more fat than meat."
• "The fries are soggy, way too much BBQ sauce on the meat to hide the tasteless, smokeless rubber brisket."
• "2 BBQ sandwiches, a very small amount of French fries, 3-4 ounces of pork and beans, 8 ounces of chili, a 16 ounce coke and a 16 ounce ginger ale cost $30.00."
• "Burnt Ends..... truly burnt.... AND SALTY."