Old South Smoke House Reviews Summary

Service

Pros:

• "They served me quickly and were very pleasant."
• "Very courteous when I called and the delivery young man, most pleasant."
• "The server was super friendly."
• "Service is always great."
• "Service is always friendly and attentive."
• "Staff was so friendly and accommodating!"
• "The service from our waitress was just as good also."

Cons:

• "The service was terrible. It took 15 minutes to get a beer, and my kids drinks were forgotten twice."
• "The service was not great either."
• "Service sucked got our food with no utensils."
• "The hostess attitude of not wanting to be bothered should have been the indicator to leave before we were sat."
• "Waited an hour to get cold food. Got excuses of being short staffed."
• "Service was also really slow."
• "The service was terrible."

Food Quality

Pros:

• "The pulled pork, spare ribs, and chicken was absolutely fantastic."
• "The food was delicious and plentiful."
• "The food tastes amazing and portions are large!"
• "Everything was delicious and we'll prepared."
• "BBQ ribs were moist and flavorful."
• "The brisket was the best I've had in awhile. The bbq baked beans were delicious."
• "The food was excellent and the atmosphere was superb."

Cons:

• "They dont smoke the baby backs, only the st. Louis."
• "Their meats taste boiled, dry, and has no flavor."
• "The green beans were middle of the road, at best."
• "The cornbread was moist and tasted like nothing."
• "Burgers were dry and crumbly."
• "The ribs had no flavor other than the sauce, again no smoke flavor at all."
• "Got the brisket and it was tough and dry."

Value

Pros:

• "Prices were more than reasonable."
• "Prices are compatible to other dining experiences elsewhere."
• "Priced just right."
• "The prices are also unreal. You could easily feed a family of 4 for $60 which is unheard of at this point."
• "Very reasonable prices."
• "Prices are very reasonable in general, and their specials are amazingly easy on the wallet."
• "Great place to eat. Specials every night, not too expensive."

Cons:

• "I questioned the considerable difference between menu price and 33$ and change they were charging for two sandwiches and fries."
• "Crab cakes are ridiculously priced at $16."
• "The prices were high for what you got."
• "The manager on the other hand immediately wanted to argue and stormed away with the check."
• "The full rack of ribs not worth the price at all."
• "Now they give half the amount of chips and now everything seems overpriced."
• "I found it to be expensive. $13 dollars for a pulled pork sandwich & Potato chips..."

Ambiance

Pros:

• "The restaurant has a bar and a cabin rustic feel."
• "Their new location has a lot more seating which makes dining in a no brainer."
• "It's spacious and clean."
• "This place is rustic and looks old from outside. But once inside you will find a nice comfortable dining room with great service from staff and even better bbq."
• "Very nice atmosphere as well."
• "Great casual atmosphere."
• "The place is funky, but that's part of the charm."

Cons:

• "The main dining hall could use a little sound dampening."
• "But it’s only 2 stars because it’s really rundown inside and the bathroom needs a thorough cleaning."
• "Sometimes the place can get a bit loud, sound seems to ricochet off the walls."
• "The music playing from the kitchen was loud, vulgar, and uninviting."
• "I truly felt like a stranger in a strange land, where people look at you as if you just stepped off a spaceship."
• "The lighting in the dining room was too bright but looked ok in the bar area."
• "The atmosphere was a down home feel that you can only down there."