Americana Diner Reviews Summary

Service

Pros:

• "Even though they were very busy our waitress was very attentive and quick to check on us."
• "Service was excellent, with Angela (our waitress) masterfully caring for 10 people as of it were 2."
• "The server was very friendly and took great care of us."
• "Our waitress was wonderful."
• "Service is decent and friendly."
• "Service was good."
• "Our waitress, whose name was Michelle, she was very polite and friendly and a very good server."

Cons:

• "Our waitress had no time for us in an empty place."
• "Service was extremely slow, once ordered."
• "Inconsistent food quality and service."
• "The food was excellent the service was by far lacking."
• "Bad service ... I ordered two sirloin steak and one came without one of the sides I ordered (french fries)."
• "Our only issue was the blonde waitress we had was terrible."
• "Service was extremely slow and awful. Took over a half hour to get a drink...and another half hour to get a burger."

Food Quality

Pros:

• "Food was great, very nice portion size thanks for that."
• "The food is always good and they give you a good amount and service is fine."
• "Portions are big."
• "Great comfort food with amazing breakfast offerings."
• "Always good food and service here."
• "Very good food with large portions and variety... Prices very reasonable."
• "The food was served quick and it was delicious."

Cons:

• "Food quality issues 2x in a row, now my wife has food poisoning from bad egg salad."
• "Cobb salad nothing but sad ice berg lettuce."
• "The food wasn't as good as it use to be."
• "Lettuce 🥬 in my plate looked like was taken out of a dumpster."
• "Had eggplant wrap and was soggy with no taste."
• "The food was tasteless as well, never again."
• "My children ordered pancakes and they tasted sour."

Cleanliness

Pros:

• "We were welcomed by a friendly staff at the Diner, who went out of their way to make us feel welcome."
• "Proper hygeine and protection by staff via masks."
• "The place is clean and well lit like a diner."
• "The tables are clean, the bathrooms are clean, the restaurant overall is clean."
• "Place is clean & they'll allow you to choose your seat."
• "Always fresh because it's a busy spot."
• "This diner is so pretty, big and clean."