Friendly's Reviews Summary

Atmosphere

Pros:

• "The 'old fashioned' atmosphere."
• "Great atmosphere for the whole family old, young and in between. There is something on the menu for every craving."
• "It’s nice to have a restaurant that is so family friendly."
• "Still possesses the joy of late night sundaes with the family."
• "I loved this Friendly's. It is one of the larger ones I have been to, slightly messy, but the servers are awesome and the food is absolutely delicious."
• "It's worth coming to Friendly's if you live nearby."
• "It's definitely a kids place but their Ice cream has no age limits."

Cons:

• "The place was dirty for me, with napkins and food on the floor."
• "The half that they are using for business is old and dated."
• "This Friendly's is dingy and dirty. Tables were dirty and there was mud on the floors."
• "The atmosphere could have been more inviting."
• "When you enter the dining area, there is an odor of mold that gets caught in the back of your throat."
• "The cleanliness is my biggest issue, place smelled horrible like old urine."
• "The floors were filthy you could look into the kitchen and see how dirty the floors where there was crumbs and food on the counter top and floor."

Service

Pros:

• "The service was terrific and so was the food! The staff was attentive."
• "Our waitress did a great job under the circumstances."
• "Ryan gave us great service."
• "Service friendly."
• "Waitress was friendly and very attentive."
• "Great service. Waitress was attentive."
• "Absolutely incredible service from our waitress Allison!"

Cons:

• "Rude and super slow service."
• "They messed order up... did not keep checking back to see if we needed anything."
• "Worst experience ever. Waiter took a cigarette break and reeked of cigarette smoke when she came back to service our meal."
• "Very disappointed got served soup instead of ice cream.My waitress never checked up on my group of 4 only to hand me the bill."
• "Service was BAD and SLOW."
• "The waiter also didn't listen well."
• "I never had an issue with this location until yesterday... After waiting 5 minutes I went into the dining area and spoke with the hostess... She went in the back to look for her manager and we left."

Food Quality

Pros:

• "The ice cream is the best in town...Love it"
• "I've gotten great takeout ice cream from this location multiple times and it's always great!"
• "They have a whole bunch of new menu items and it was really good."
• "Our food was very good and fresh."
• "Food was well prepared and tasted good."
• "The crispy chicken sandwich and single all American burger... cooked thoroughly and tasted great!"
• "Food was delicious and super fresh."

Cons:

• "Food we did get was overpriced and not very good."
• "The food seemed to be slopped together."
• "Cooked Food menu has shrunk to barely anything worth eating."
• "The food was ok, but the menu isn't that diverse."
• "My burger was dry and burnt to a crisp."
• "BLT sandwich bread was burnt, I asked for non toasted bread and received two small pieces of bread, ice cold turkey meat and burnt french fries."
• "The quality of the food was very poor. The burgers were dry. Mac n cheese was also dry. French fries were overcooked."