Address: 152 The Arches Cir, Deer Park, NY 11729, USA
Phone: +16316670600
Rating: 4.5
based on 277 reviews.
Shopping Experience
Pros:
"Great place to shop."
"The sales, the team and merchandise are terrific."
"Best selection of stores in one location."
"Very good open air shopping outlet with a variety of retail stores, dining options, and a movie theater."
"Beautiful outdoor shopping center and outlet center."
"Good selection of outlet stores."
"Love going to this outlet, it's always clean and not so crowded where it is difficult to navigate."
Cons:
"It's sad because at times it looks like a ghost town and this was before the pandemic."
"Most of the stores are pretty similar and don't have such great stuff."
"Sadly didn't find much to buy this time."
"With all the overwhelming merch still sitting in stores and factories, you would think stores like these at an outlet would drop their prices even more."
"I honestly did not find any wow deals that I wouldn't have found at any of the regular locations of the stores."
"As far as outlets go I don't particularly like this one. Outlets once implied good deals on quality products but I find much here to be simply expensive."
"The real bargains and selections aren't what they used to be."
Accessibility & Convenience
Pros:
"Ample parking space and nearest from where I live."
"Close to railroad. Great prices."
"Easily accessible. Diversified shops."
"The train station is nearby. They have bus service to train station."
"Parking is easily accessible."
"Parking spaces are plenty. There are couple EV charging stations as well."
"Easy to get to, parking is relatively close to most stores."
Cons:
"This place is absolutely not handicap accessible."
"The construction fences don’t help."
"The parking lot was designed by someone who loves congestion and stoppage."
"Getting out of the parking lot is a nightmare."
"You won't be able to find parking on Thanksgiving or Black Friday and sometimes the cops close the roads leading up to the mall."
"Spent an hour trying to exit the parking lot due to needing to wait in line to actually leave."
"Whoever designed this parking lot was either a prison ward or a person addicted to fences."
Amenities & Facilities
Pros:
"There’s a theater in the middle of the mall along with a small ice rink available to skate during winters."
"They got an ice skating rink, and they do a nice Xmas tree in the center every year."
"The outlets are very clean and during Christmas time you can ice skate in the middle of the main plaza."
"There's outdoor and indoor eating as well as plenty of comfy benches to sit down and enjoy your meal or just read."
"Movie theater very clean."
"If you feeling hungry you found many differents kind of food and also they have a movie theatre and a ice skating rink in winter time."
"There is a food court too with variety of food places and coffee shop."
Cons:
"Nice outlets but soon it won’t be the same without the Christmas tree shop."
"The food stores don't have enough or any seating, and they don't wipe down the tables often."
"The only thing I would say is that please put the baby diaper-changing tables in the bathroom because we need space that’s more sanitary."
"The few food spots have very long lines."
"The store selection was nice the food not so much not a lot of options."
"But I wouldn’t give these outlets 5 stars because there are very limited sizes for stores that have decent discounted prices."
"The Tanger outlets Deer Park needs an indoor seating eating area."
Customer Service
Pros:
"There are many places to eat and the environment is very friendly and everyone is very helpful."
"The stores are always clean and neatly organized and their staff is awesome."
"They were so helpful and really nice to work with."
"Customer services always has wonderful representatives working there & provide gifts or incentives for shopping."
"The staff in shopper services are all helpful and nice."
"I enjoyed the hospitality of each store sales person. They tried to give us individual attention when we walked in and always asked if we could be assisted."
"The lovely ladies at guest services are a true delight."
Cons:
"I was injured on my hand, my bag torn, and all of this right in front of two security officers who did nothing."
"I reported him and the manager did nothing about it."
"Was about to ask a security officer to enforce smoking policies, but he was smoking a cigarette himself."
"Security needs a better system."
"My only complaint was that the customer service is too hard to find, it should be more accessible."
"Worst place ever, and the manager was horrible to me and the other African American employees."
"I have been to Riverhead and do not like the guest services they are very slow or store employees many are rude."