"They have a great staff that’s courteous and the lines are always quick and seamless."
"The employees there are PHENOMENAL!"
"The workers do their best to provide the best customer service you would expect they aren't super human give them a break."
"Every time I have gone the workers have always been extremely pleasant and kind."
"The service was great, absolutely the best everyone there had great attitudes."
"I love this location! One time they made my bowl a little late, (they were pretty busy) they apologized, and gave me a couple coupons for the inconvenience."
Cons:
"This employee laughed in my face with the manager Patty and was extremely disrespectful to other customers in the store."
"The short girl with the nose ring serving up chicken is so rude and doesn’t know how to pack bowls."
"It seems like a store full of teenagers that don’t understand what customer service means."
"The workers weren't forthcoming with ANY information on a BOGO burrito offer."
"The young chinese/asian lady was very rude and slammed my sauce on the counter after I requested it."
"Workers are beyond rude and food is terrible."
"BEYOND POOR CUSTOMER SERVICE!"
Food Quality
Pros:
"First time I ever went to this Wonderful Delicious place. OMG I didn't know what to order so I told the gentlemen to give me what he eats oh my goodness let me tell you this guy has good taste best burrito I've ever tasted."
"The restaurant was clean and the salad dressing was on point the meat was cooked the rice seamed fresh but the mild needed more zing."
"We ordered the triple protein catering package and it exceeded all expectations."
"Food was good!! Fresh and healthy!"
"The food was delicious and served perfectly"
"The ingredients are fresh, and the staff who prepare the food are friendly and efficient."
"Food is good, always Guac!!!"
Cons:
"The portions were horrible they gave less than a spoonful of meat it's supposed to be a spoon and a half or one hefty spoonful."
"Terrible quality. Ordered 3 meals and none were even edible."
"The chips are stale and hard can't even bite into them and the guacamole has absolutely no taste."
"Gave me stale, very brown guac."
"The food looked dried up."
"The food had no flavor and tasted disgusting."
"Ordered for a pick up. I ordered a steak bowl with extra steak and it had no meat in it whatsoever!"
Operational Efficiency
Pros:
"This location always handles my catering orders very well."
"We were able to reserve a slot that would only have us wait 15 minutes so the wait wasn’t that bad."
"Very well organized all the time."
"Even with the amount of customers in the store, all the employees held it down and did everything they can to fulfill everyone's order."
"Great staff, better serving portions, and unlike Mount Laurel they actually have the toppings."
"They try very hard to achieve a great customer experience and as far as my visits they have always been great."
"They people who work here are true all stars. I’m not sure what all the people who write these reviews do for a living, but they’ve done a fantastic job being short staffed! The food is great and the portions are good too. 10/5 love y’all! Keep up the work!"
Cons:
"You need to get a regional manager to this store."
"This location always closes early !! Shut it down at this point, I arrived at 3:30 PM for the doors to be locked."
"There is never enough staff at this branch."
"Very slow no organization I have been waiting almost an hour for an Uber eats order others were waiting as well for their food."
"Every time I try to order online its stops you from ordering at the checkout."
"The business hours on here are not accurate. They close whenever they feel like it, so don’t even bother."
"This location closes when it feels like it and its hours are absolutely inconsistent."