Tomo21 Sushi Reviews Summary

Category: Sushi restaurant New York

Address: 172 Thompson St, New York, NY 10012, USA

Phone: +16467999006

Rating: 4.5
based on 184 reviews.

Food Quality

Pros:

  • "The sushi itself was fresh and flavorful, so much umami packed into each bite."
  • "Fresh tasting sashimi - tuna was particularly good."
  • "Some of the freshest fish I’ve had in New York."
  • "The fish are very fresh. The portion is big, and the cuts are big too."
  • "Very, very good fish. Top quality and very affordable."
  • "The sushi and sashimi here is so good and fresh!"
  • "Every single fish was so soft and melt in your mouth!"

Cons:

  • "It was NOT fresh at all....was SO fishy that we couldn’t finish half."
  • "This was not sushi grade product. Both the salmon and tuna were very fishy and lacked freshness."
  • "Fish quality is not good. Salmon and tuna both tasted like a soaked tissue."
  • "Presentation was very poor and my daughter and i both agreed that none of the fish had flavor."
  • "The sashimi here has acquired a 'fridge taste'."
  • "Subpar product, the fish was more like a sponge, all you could taste was that the fish had a lot of water probably from being frozen and recycled back and forth."
  • "The cuts of fish were sorta cut up sloppy and thick and the didn’t seem super fresh."

Service

Pros:

  • "Waiter was really friendly this time."
  • "They also serve complimentary hot green tea if you ask."
  • "The wait staff were very attentive without being overwhelming."
  • "Service was the perfect balance between friendly and attentive and space for conversation."
  • "The service was friendly and efficient, but not overbearing."
  • "Very kind and nice servers."
  • "Staff are good with great service."

Cons:

  • "Also, my server made me ask four times for tea, and the restaurant was empty, so I was quite surprised."
  • "They just need better service and nicer people, and they will be one of the best."
  • "impatient waitress during ordering, we didn't satisfy with her attitude."
  • "They had unfair treatment and didn’t do first come first serve."
  • "service is alright sometimes it takes a while for them to notice you, but i am shy so i just wait."
  • "The service was slow and inattentive."
  • "The staff didn't apologize and didn't seem concerned."

Value

Pros:

  • "Each sushi is more or less $6 and HUGE."
  • "No frills, consistent, great quality, excellent value."
  • "The bill showed us that the place was extremely affordable, by NYC standards."
  • "Good value for money."
  • "This is by far the best I had under $50 per person."
  • "High quality sushi and traditional Japanese dishes in very generous portions."
  • "You get the most for your money."

Cons:

  • "A little bit more expensive then some of the other sushi places in the area but we’ll worth it."
  • "It’s pretty pricey and I wasn’t thrilled at all."
  • "Traditional cooked dishes were also good but the price to value multiple is out of whack."
  • "The only redeeming factor is that the tuna and rice tasted okay, not great, edible at best."
  • "The place is pricy, but the quality is worth the cost."
  • "It's a little pricey, but in a city where good sushi is surprisingly scarce, worth the extra$$."
  • "It is expensive but completely worth it for sushi connoisseurs."

Ambiance

Pros:

  • "Do not expect an impressive decor, I have actually been seated next to strangers on a bench but I was so happy to be seated after standing in line, outside, in the rain that I didn't complain."
  • "Worth noting that the waiting list is a line outside the restaurant and decoration is very basic."
  • "This place is not too big but we were able to sit down immediately."
  • "Hole in the wall with no decor but serves the freshest and biggest pieces of sashimi that will melt in your mouth."
  • "Has a nice-casual atmosphere."
  • "The ambiance is super casual."
  • "The decoration inside was so homey."

Cons:

  • "Do not come with more than four people and be willing to wait for at least 20 minutes to be seated! It's worth the wait."
  • "We were there on a Friday at 9 pm and had to wait for about an hour in line to get in."
  • "Go early or be prepared to wait at least an hour or longer for a seat."
  • "You must stand in line for at least an hour."
  • "They don't take reservations and there's always a line out the door (even on a Tuesday evening)."
  • "The wait is long. There are some chairs for waiting, but the line is usually long, and the chairs are few."
  • "The space is small and crampy, sometimes charming."

Payment Options

Pros:

  • "They only take Amex or cash."
  • "They only take cash or Amex."
  • "Note that they don't take credit cards except amex."
  • "So happy they started to accept other credit cards, not just AMEX."
  • "You can order sake in line."
  • "Also it's a cash only place so watch out for that as well."
  • "They only take cash so you probably want to prepare at least $250 in cash for a couple."

Cons:

  • "Only take Amex or cash."
  • "Last time I went they only took Amex... not sure if that's been changed."
  • "Pay attention to the payment restrictions as they are or it the ordinary."
  • "No pros mentioned."
  • "I was the first one to arrive 5pm for a dinner opening and was surprised to see they didn’t clean up after lunch time."
  • "I came Tomoe Sushi for lunchtime today. The door was closed and I saw a note that said 'Tomoe Sushi is permanently closed.'"
  • "Why may I ask though did they get a B rating for their sanitary inspection??"

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