Moko Reviews Summary

Category: Sushi restaurant New York

Address: 138 2nd Ave, New York, NY 10003, USA

Phone: +16463181649

Rating: 4.5
based on 127 reviews.

Food Quality

Pros:

  • "The quality of the food is amazing."
  • "The freshness of the fish flown in from Japan was unparalleled, and Chef Steven’s creativity elevated each bite to new heights."
  • "The fish was fresh, the rice was warm and everything was impeccably sauced."
  • "The sushi was fresh and melt-in-your-mouth delicious."
  • "Everything tasted so good and so fresh."
  • "The omakase meal itself was a culinary masterpiece. Each dish was artfully presented, and the flavors were exquisite."
  • "The sushi at MOKO was wonderful. Each piece provided was unique and delicious."

Cons:

  • "Every piece of Nigiri tasted the same."
  • "Everything tasted worse than H-mart sushi."
  • "All we were served were white fishes which tastes the same except the last 2 pieces."
  • "The actual fish portions were extremely small."
  • "Fish smells, Old."
  • "The poorly-made rice and strong taste of vinegar & wasabi was the sum of my 22 course meal."
  • "The sushis at this restaurant were a major letdown."

Service

Pros:

  • "The employees and service were nice."
  • "The team was great for accommodating our requests for the event & also working with us to keep things within budget."
  • "The customer service experience was amazing. Ralph truly did a great job."
  • "Service was great, we enjoyed conversing with the chef and the server was very attentive."
  • "Very attentive and welcoming staff and service."
  • "The staff greeted me with warmth and professionalism."
  • "Super polite servers and food directly served from heaven."

Cons:

  • "Service was slow and decadent, taking forever to get seated."
  • "Service was also shockingly bad for an omakase place."
  • "Server didn't know what the items were and also served our table the wrong order."
  • "The waitstaff was not attentive."
  • "The service should’ve been better, the server and chef were nice but not great and slow."
  • "Our server did not know the difference between water and wine glasses."
  • "The server probably don’t even know what she’s doing… keep letting us to wait and without apologize."

Ambiance

Pros:

  • "Great place, very small and very loud."
  • "The restaurant had a modern and sleek design, which added to the overall dining experience."
  • "The decor was very classy, with heavy use of beautiful oak wood paneling."
  • "The ambiance was cute & modern but seemed very empty."
  • "The ambiance of the restaurant was elegant yet intimate, creating a perfect atmosphere for a memorable dining experience."
  • "The place is new and has a very nice charm to it that's inviting."
  • "The ambiance is inviting, with attentive service adding to the overall enjoyment."

Cons:

  • "the restaurant is quite small though so there are often lots of people moving around you giving it a slightly chaotic feel."
  • "Lights were on MAX brightness."
  • "The music was way too loud and clubby."
  • "Had to pay $10 just to bring your own drink to a BYOB!"
  • "Walked in for dinner at the bar to a bright room with very little atmosphere and rap/r&b music playing."
  • "We got seated in the basement bar, right beside the toilets and kitchen - it was disgusting."
  • "The counter is too high and the chair footrest is too low."

Price

Pros:

  • "Can’t be the price!"
  • "For the price and quality, it’s definitely a steal."
  • "great sushi at a reasonable price. def worth going to if you want to try / have omakase without breaking the bank."
  • "For the price, you get a great omakase meal."
  • "The $65 omakase was great for me."
  • "affordable omakase!! so worth it."
  • "Great traditional style Omakase at a reasonable price."

Cons:

  • "Price: Highway robbery. Not an authentic experience for the price at all."
  • "Way too overpriced for me."
  • "At this price point there are WAY better omakase places."
  • "Cost us 125$ per person with tip."
  • "The omakase is overpriced and not shipped fresh from Japan."
  • "Waste of my $100."
  • "Worse omakase I’ve ever tried in the city."

Reservation System

Pros:

  • "Stumbled upon Moko on Resy as I was looking to get omakase and needed a last minute reservation."
  • "They’re byob which is a great bonus."
  • "Didn’t realize that it was BYOB but fortunately there a a few wine shops nearby."
  • "It is BYOB with a $10 corkage fee, so feel free to pop up the block to buy a bottle of sake or liquor."
  • "OMG. This place makes me want to have Omakase every night. Like seriously if I could, I would. It’s BYOB PEOPLE!"
  • "They also gave us a free sparkling bottle of water."
  • "Absolutely loved my experience at Moko! The staff, especially Chef Steven, were incredibly friendly and accommodating."

Cons:

  • "There is a corkage fee (online it says none)."
  • "Also, they have no alcohol (and no mention of that on their website), so you have to bring your own bottle, if desired."
  • "First, there are multiple platforms they use for reservations but the platforms don’t seem to be connected?"
  • "Our reservation for seats at the bar were taken and unavailable."
  • "BYOB, which is fine but please don't charge us a $10 corkage, which wasn't posted anywhere."
  • "We used resy and requested a bar seating. But when we arrived we were informed that they used opentable for bar seating mainly, so we were placed at a table instead."
  • "Absolutely ridiculous that they can’t honor reservations or even provide an estimated wait time."

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