Prime No. 7 x Ugly Chicken Reviews Summary

Category: Korean barbecue restaurant

Address: 115 Franklin Turnpike, Mahwah, NJ 07430, USA

Phone: +12018310040

Rating: 4.7
based on 202 reviews.

Service

Pros:

  • "The staff is super friendly and they constantly check in on you which I appreciate."
  • "Our waiter Mark was the best! He was always checking in on us and even helped us cook our food."
  • "The staff was welcoming and knowledgeable, providing excellent service."
  • "The service was very friendly and quick."
  • "The staff checked in several times to make sure we were taken care of."
  • "Our server was excellent, attentive and brought us whatever we needed."
  • "The staff is so nice and attentive and will guide you if you are new-they might even help you with the cooking!"

Cons:

  • "The service needs to be more on point."
  • "Service all around could have been a little better."
  • "Additionally, it took a long time to receive our orders, and sometimes we had to request things twice while it was not very crowded."
  • "They took our drink order but drinks never showed up."
  • "Asked 3 different people for water."
  • "Sitting there for 10 minutes waiting for a waiter that disappeared on us after taking our order."
  • "The waiters take a little too long to come back and check on you once your food is out."

Food Quality

Pros:

  • "Although it is pricey, you won’t be crying about your wallet because you’ll be too busy munching on the delicious beef belly strips!"
  • "The meat is delicious and seasoned very well."
  • "Meat are tender and flavorful."
  • "The meats are fire, and the sushi? Fresh as it gets."
  • "The marinated meats, including beef and chicken, were grilled to perfection at our table."
  • "The Korean BBQ meat were excellent and the meat was juicy."
  • "The tender marinated meats, like bulgogi and galbi, are succulent and bursting with authentic Korean spices."

Cons:

  • "The Korean spice is not yet maximized, especially on the chicken."
  • "The fries are definitely the pre-made frozen kind, sprinkled with pepper."
  • "Sides and Deserts were disappointing, to be honest."
  • "The meat was tasty but the service was slow and there was a distinct lack of good dipping sauces/side dishes."
  • "The only thing I didn't love was the chicken sandwich."
  • "I'm sorry but the only good thing here was the rice. Everything tasted either like straight-up sugar or without any flavor."
  • "The chicken Katzu had no flavor so we ended up throwing over half of that meal away."

Atmosphere

Pros:

  • "The vibe and energy of the place is out of this world."
  • "The atmosphere was very cool and friendly place."
  • "Great welcoming atmosphere with even better staff!"
  • "Best Korean bbq place in Jersey!"
  • "The restaurant is spacious and clean."
  • "The ambiance is cozy and inviting, making it a perfect spot for a memorable dining experience."
  • "The atmosphere is very nice too, appropriate for the entire family or just a night out with friends."

Cons:

  • "The restaurant was poorly transparent about their closing hours."
  • "Very strict rules regarding sit time and height of children!"
  • "For larger parties (we were in 8 + baby) tables are a bit tight."
  • "But I sat there for the first 15 mins with no water."
  • "Kinda felt like an interrogation and not a intimate dining experience."
  • "The atmosphere was a bit overstimulating. I would prefer the music to be 3/4 the volume it currently is."
  • "Last but not least ventilation was terrible."

Value

Pros:

  • "Pricey but not considering the amount of meat you can get for the price."
  • "Given the quality of the meats…. The meal, while expensive, is really good value."
  • "Good value for money."
  • "It was absolutely a great value for the meal as the amount of food ordered was enough to feed up to 3 people."
  • "Had a great time here definitely get the best bang for your buck."
  • "The food was also reasonably priced so I felt I got my money's worth."
  • "You get so many different foods to try. It’s $40 per person but again, so worth it."

Cons:

  • "This was a one time experience and I probably wouldn't return."
  • "Note that gratuity is automatically charged even for a small group of 2."
  • "Also, they charge a 20% gratuity automatically."
  • "For a bill surpassing $350, we left the restaurant still riddled with hunger, a stark indictment of the promise of 'all you can eat'."
  • "I think it was worth the price to 3% gratuity was ridiculous."
  • "In my opinion, the food isn’t worth $40/person."
  • "Edit: this place is a rip off. Everything I mentioned below stands, but they charged us 20% gratuity for party of 4 and then an addition 3.5% ‘service charge’ which was also just gratuity."

Halal Compliance

Pros:

  • "The dedicated halal kitchen ensured compliance with dietary requirements."
  • "They are halal certified and take care to avoid cross contamination!"
  • "The Halal AYCE is really good."
  • "It’s a plus that it’s halal."
  • "Excellent halal food option for Muslims."
  • "As HALAL kbbq is pretty scarce, this place was a godsend for many halal eaters."
  • "They have the best South Korean extensive selection of grilled traditional Korean side dishes and fresh meat from Halal Certified Creekstone Farm, Greater Omaha, and Al-Aqsa."

Cons:

  • "Also, for kids they charged full price unless they are shorter than 4ft."
  • "Not all of us like or eat sushi so it was unfair we had to pay extra for something we don't eat."
  • "Although, you can tell the sides were more geared towards locals and Muslims than what you’d normally find at authentic KBB spots."
  • "They don’t have as many meat options as other places do."
  • "However, we got seated in the ‘non-halal’ section because they didn’t have our table ready (even though we had a reservation), and then sometimes the server would forget about us so we would be sitting with no meat to eat until they had a chance to pick up our next order."
  • "They charge customers a $2 fee to do takeout even with pickup."
  • "They'll charge for any food you can't finish, which is perfectly reasonable. BUT they won't give you a takeout box even if you agree to pay the fine."

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