Coventry Mall Reviews Summary

Staff and Service

Pros:

• "Great Place had a lot of options and had a very cool staff."
• "Great mall friendly people and amazing stuff you can find from body jewelry to silver and bascovs,Kohl’s,Victoria secret."
• "A NEW addition that I like is the jewelry makers."
• "Definitely love going to this store. I can spend hours looking around for their awesome deals."
• "I love the Coventry Mall I shop there I shop at Boscov Payless the chocolate place bath and body works coventry corners and books a million I also work at perfect pictures and I love ❤️ my jobs my boss Nichole is awesome 😎"
• "Friday's loved the atmosphere and our waitress was wonderful as well as the manager."
• "I love Kohls!! Their staff is super friendly and so helpful."

Cons:

• "We’ve been waiting at piercing pagoda, which is supposedly open, for 30 minutes and no one is here to help us."
• "Smaller store and the staff were quite rude and extremely unhelpful."
• "Visited Victoria’s Secret after calling to ask if the store would hold an item, when I got there it was the wrong thing."
• "I bought myself a pair of high quality Timberland adjacents from some shoe store with a very pushy saleswoman."
• "Horrible management company/mall manager."
• "I was in to the mall to shop the outher night and I will not come back any more because the mall floors look very dirty and could not find a clean table at the food court to sit down and eat and could not find a single security officer presents in the mall and that makes me feel very very unsafe."
• "Oh god, is this mall terrible? There is LOW PEOPLE in the MALL!"

Facilities and Environment

Pros:

• "It's a clean, nice looking mall."
• "This mall has been through the wringer as of late, but it appears to be on the upswing in recent months."
• "The mall itself is clean and they do put on different events throughout the year."
• "You also still have a decent roster of places to eat at during shopping."
• "It's convenient, easy to access from the major highway and is clean and bright."
• "They have cool events every week for kids and adults check it out!"
• "The food court was full the mall has really come back to life. It's a great place to shop for everyone."

Cons:

• "Its got a couple good places left, but its just a dead waste of land."
• "This mall is slowly deteriorating both visually and in vacancy."
• "The last few new stores are already gone. Just accept it and demolish the place and start over."
• "I went to use the bathroom and the hallways were very dark and dingy looking."
• "There’s a tiny food court with six options and an arcade that looks like it passed away decades ago."
• "Virtually empty customer wise, a lot of vacancies."
• "The structure itself isnt in good shape. Theres always chipped tiles and a deippy ceiling."

Shopping Experience

Pros:

• "It almost reminds me of when I was a kid going to the mall every Friday night just to hang out and have fun."
• "This location keeps surprising me with new stores."
• "Lots of new stores moving to mall from KOP mall. Great book, comics, vinyl, CDs, and low tech stores."
• "If you're going to Dicks, Boscovs, or Kohls you're set. Coventry Corners has a wonderful selection of gifts as well as Bath and Bodyworks."
• "Nice to see the Coventry Mall making much needed improvements!"
• "New tenants are starting to move in, focused on discount retail or homegrown business."
• "I'm always surprised that Coventry Mall still exists and that there are actual customers shopping in there."

Cons:

• "Food choices in the food court were.... Eh... At best."
• "The only other issue I ran into was the coupon I received for my birthday; the register was not accepting the discount."
• "No wonder they can't get stores to wanna relocate to there!!!"
• "Unfortunately, due to covid-19 and probably high rents, so many stores are gone."
• "This mall isn't just dead, it's been dead. For years."
• "Most of the storefronts are vacant now."
• "No ac. The mall is a steady 85 degrees says the thermostat."