House of Biryanis and Kebabs Norristown PA Reviews Summary

Food Quality

Pros:

• "Best Indian food! The food is ACTUALLY SPICY (OMG yes thank you) and full of flavor!"
• "Everything was fresh and the meat was falling off the bone."
• "Their Mugh Afghani chicken is to die for."
• "Tandoori’s and main course are very deliciouse."
• "The taste of each dishes was very authentic and delicious."
• "Very fresh and delicious food. Nice flavors.... good portions of each item were served."
• "The best Haleem I have ever had, including my experience in India. Goat entrees and biryanis are also great."

Cons:

• "Most importantly Food which was not good at all. No taste whatsoever!"
• "One of the item they served was stale and was smelling bad but they kept saying its because of scallion."
• "Also the food i got is the worst food i ever tasted in recent times. Literally I dumped the food in garbage."
• "Everything was very spicy. Biryani was super spicy. Veg dishes were all very heavy and full of cream, not flavorful."
• "Chicken 65 starter was tasteless (No spices at all). Biryani had no masala and very few pieces here and there."
• "Goat Mughalai- Too much cream and very sweet. Not worth the money."
• "Hyderabadi Paneer 65 - extremely flavorless but lots of quantity."

Service

Pros:

• "It is organized by owners very well."
• "Their service was good too we had very good dinner at this place."
• "The service was also excellent - the staff was friendly, attentive, and made sure we were satisfied with our experience."
• "Customer service is excellent. Kiran is so sweet person."
• "Most importantly all staffs we met are very customer friendly."
• "Amazing food Amazing staff nice service, server helped me a lot what to choose very polite staff."
• "Catering was well organized by the Manager."

Cons:

• "VERY UNPROFESSIONAL! I called to place an order at 8:21 pm and was told 30 mins. When I arrived I gave the name given over the phone and they said they never received an order from me."
• "I find the response very rude, and Illogical."
• "Our order got partially delivered so we called her and inquired about it but then she was checking the order to confirm we ordered after her satisfaction she said in 2 mins she will bring but she was still not there till 30 next mins."
• "Food is okay but the service is pathetic. 1 hour to get our food after ordering in dine inn on a Monday night where there were limited customers."
• "The service was horrible at this restaurant, we waited for our food for two hours and even after the two hour wait my brother still ended up never even receiving his food."
• "Imagine waiting 3 hours for food watching everyone in the restaurant get food including your table but never getting your order but still being charged a high service fee."
• "Very poor service, completely disappointed. They told Me the food would ready in 30-40 minutes but I waited an hour."

Ambience

Pros:

• "Yummy food and excellent ambience and seating."
• "The restaurant has ample parking. The interior decor is very good and plays some Indian songs and is family friendly."
• "Elegant place but yet the price are reasonable."
• "Rich and engaging environment with great food, friendly Staff."
• "This is no doubt best restaurant in area for authentic Indian food."
• "I really like the painting of Lord Buddha and even the hospitality is good."
• "Best interiors and ambience!!"

Cons:

• "The chairs are horrid which made it hard to find a chair cover that would fit."
• "To make matters worse, the restroom was in a deplorable state."
• "It starts with a stare that makes you feel unwelcome."
• "Decor and ambience is just ok."
• "Long wait time, impolite staff, food is average considering there are multiple Indian cuisine restaurant around the place."
• "For starters the decor is totally unappealing, and looks like a fast-food joint."
• "They claim to be able to seat 150 people, but it is less than 60 chairs in the place."

Price

Pros:

• "Surprisingly, all dishes are very affordable. Definitely worth the time and money!"
• "Candidly I only eat Indian food maybe four times a year, though I do like it. I was hesitant because this place is more expensive than others, but I'm glad I gave it a try, because it was delicious! The meat was very tender and the flavors were perfect. Worth every penny!"
• "Worth every penny"

Cons:

• "For the amount that was paid, I feel a bit cheated."
• "Also it was way overpriced five dishes came to 100 and something dollars."
• "Also, its very pricey."
• "The food is expensive, you get small portions, and it is tasteless."
• "Utterly mis managed and they charged 30$ for this buffet.. which is not at all worth."
• "The food is average but the service is really bad."
• "One of the worst food for the price we paid for."