Honest Reviews Summary

Category: Indian restaurant Bensalem, Pennsylvania

Address: 2356 Street Rd, Bensalem, PA 19020, USA

Phone: +12156451505

Rating: 4.0
based on 168 reviews.

Food Quality

Pros:

  • "Amazing FoodπŸ‘Œ. I tried their Indian style bhakri pizza... was amazing."
  • "The food is all vegetarian, and tastes amazing!"
  • "Paneer 65, Chinese Bhel, Gobi Manchurian, and Mango Lassi were DELICIOUS!"
  • "Must try dishes are Gujarati undhiyu and shrikhand, schezwan noodles, Hyderabad biryani and jaljeera drink."
  • "Quality of the food is finger licking good 10/10."
  • "Pav bhaji and Pulav were top notch. Absolutely delicious."
  • "The food was fresh and delicious with full of flavours and the combination of spices make it different from other food."

Cons:

  • "Our naan was burned and cheese butter masala was bitter."
  • "foods tasted like old and was definitely stale."
  • "Most of the food was overly seasoned with salt."
  • "Twice I have been to this restaurant and twice I’ve had to throw away the food because it’s absolutely inedible."
  • "The veg manchurian with gravy was very poor and tasted like the person who was preparing it had accidentally tipped their wrist a little too much while adding the soy sauce."
  • "The Poori that came was super cold as if it was taken out of a fridge."
  • "Never ever go here they have old food and taste like frozen."

Service

Pros:

  • "Service is good. must try place for fast food lovers."
  • "Servers here are by far the friendliest."
  • "The staff is friendly, knowledgeable, and always eager to help."
  • "The staff was very friendly, and service minded."
  • "The staff was informative, patient, and quick."
  • "Very awesome, helpful, and supportive customer service."
  • "The ladies working the floor were great and came around regularly."

Cons:

  • "After serving food no one bothered to check, we waited for 15 mins so can ask for box and cheque."
  • "Service was VERY slow when we went on a crowded weekend."
  • "Very bad service, we ordered mango lassi which we never got."
  • "Worst onine ordering experience."
  • "Extermly poor customer service."
  • "Service - VERY SLOW even though there were only 3 tables being served."
  • "Service was beyond horrible."

Price

Pros:

  • "The food is fresh, tasty and reasonably priced."
  • "portions are large too, so it’s shareable."

Cons:

  • "But 10.99 for 6 pieces of paneer is a bit too much."
  • "It was over priced for what they served."
  • "Overpriced vegetarian food."
  • "Online Menu Price and Actual price has differences."

Ambiance

Pros:

  • "The ambiance was warm and inviting."
  • "The restaurant was clean and the staff was friendly and all smiles!"
  • "The decor and ambiance of the restaurant were nice and the staff were friendly."
  • "Ambiance is average but food was worth traveling 40 miles."

Cons:

  • "The place is dirty and unhygienic."
  • "No plates, cutlery nor napkins were served on table, walked to the counter and asked for it. Floor and tables were dirty."
  • "In Bathroom they don’t have soap and paper towels."
  • "The atmosphere/ambiance was nonexistent even for the standard of Indian restaurants."

Hygiene

Pros:

  • "The restaurant was clean and the staff was friendly and all smiles!"

Cons:

  • "Food was also not great and poor hygiene."
  • "The place is dirty and unhygienic."
  • "There were dirty plates kept next to the loo the entire time we were there."
  • "As in almost all indian places the bathroom was so nasty and stinky. No soap."
  • "I immediately felt vomiting after seeing them brought the improperly washed plates."

Management

Pros:

  • "With the new management food quality is improved."
  • "The restaurant recently got taken over by new management, and the service and food quality has increased dramatically."
  • "Under New Management and they are fabulous."
  • "New owner has given this place a major upgrade."

Cons:

  • "i don't know if the management changed or chief. Honest restaurant used to be one the best restaurant around this area."
  • "Honestly I had a bad experience. I didn’t like their service."

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