Dear Delhi - Restaurant, Bar & Lounge Reviews Summary

Food Quality

Pros:

• "For our first time, we were very impressed with the quality and quantity of the food as well as how flavorful and unique each dish tasted."
• "The food is flavorful, and tolerably spicy."
• "Tandoori mushroom and soya chaap was out of this world."
• "The noodles brought back the memories of India! Butter chicken is yummy and kosa manso is out of the world."
• "The cashew chicken Pakora was very tasty."
• "The butter chicken is the best I’ve had in ages."
• "Every single thing was seriously good."

Cons:

• "The food lacked freshness, it felt like they simply reheated it."
• "Very rude. I went to a party and they ran out of food."
• "The starters were pathetic(chicken was not at all fresh)."
• "Food was not even up to the mark."
• "Paneer tikka masala: it was sweet, Tikka masala is never sweet."
• "Last night ordered Chk 65- had no salt."
• "Worst food experience ever. I never had such pathetic biryani in my life."

Service

Pros:

• "The service is very friendly and for the most part efficient."
• "The entire staff was extremely good, great service."
• "We were in touch with Kenny who is the manager at the restaurant and he is quite accommodating with the requests and suggestions we had put up for the party."
• "Food and service both were 5 star."
• "The owners were so warm & attentive."
• "Servers are polite and helpful."
• "The staff are courteous and attentive."

Cons:

• "We had to wait for 3 hours and still didn’t get all the food we ordered."
• "Service was bad, and when we shared our concern with the manager he didnt do anything about it."
• "I wish his other servers could have been more proactive in bringing food items when they were getting over."
• "The customer service is really bad which makes it unable for the family to enjoy together."
• "We had to hunt for the staff every time we needed anything."
• "Food refill is extremely slow."
• "There was no proactive service."

Ambience

Pros:

• "The place has a good ambience."
• "The cocktail menu was eclectic."
• "The ambience is not so great."
• "I noticed some positive changes in the restaurant's appearance since my last visit, with new tables, improved lighting, and updated TV screens that enhance the overall ambiance."
• "Quite an interesting ambience with a Photo Booth to capture your best moments and pictures of famous delhi historic places around the walls brings a positive vibe to the environment."
• "The restaurant has a cozy & chic decor, comfortable seating, in a very quiet residential neighborhood with plenty of parking."
• "The ambience was amazing. Great music and lighting. The dance floor was pretty cool."

Cons:

• "Like most places they have weird fees, they also charge kids for buffet."
• "I think ownership changed over the past years.. definitely an improvement in service."
• "The total bill for our meal came to a little over $50 each, which I found slightly pricey."
• "The portion sizes on a not all that generous side."
• "I found the placement of the TV to be odd."
• "The portion sizes are miserably small – a laughable seven tiny cubes of Chilli Paneer for an exorbitant $11."
• "The only disconcerting element is a sizable TV blaring either American pop or contemporary Indian music."

Parking

Pros:

• "There is a lot of parking, next to the main side entrance or at the back of the restaurant."
• "The restaurant has a cozy & chic decor, comfortable seating, in a very quiet residential neighborhood with plenty of parking."

Cons:

• "Parking seemed to be limited in the front I don't know if there is more at the back."

Value

Pros:

• "Considering the exceptional quality of the food, it was understandable."
• "But the lower prices make up for that."
• "Prices were reasonable as the drinks were great."
• "Bar side was ok, prices were good as well."

Cons:

• "The 3.5% surcharge for credit card transactions feels like an unjustified cash grab."
• "Like most places they have weird fees, they also charge kids for buffet."
• "If you like to pay a total of 21% (18% for Gratuity and 3% for Credit Card Charge) without being informed of such rule for a very basic and average Indian food, you give this place a try."
• "There is a surcharge of credit card payments, as they use Clover."
• "Also, they added an 18 to 20% gratuity to the cheque."