Johnnies Dog House and Chicken Shack Reviews Summary

Customer Service

Pros:

• "Wonderful service. Called to see if they deliver and was told they don’t at this time. 5 minutes later they called back and said they do deliver large orders."
• "Me and husband was traveling on the road and stopped in. Friendly staff and counter seating."
• "They were so friendly and patient. Food was cooked very quickly and it was delicious."
• "The staff where very friendly and polite."
• "Customer service was fantastic! The lady at the front was very helpful in suggesting something to pick."
• "Very friendly staff and the place is always clean!"
• "The staff was friendly and knowledgeable about the menu."

Cons:

• "The staff was not very hospitable, terrible customer service. Asked them if I could order chili cheese fries with pastrami and I was told they don't do that. I don't understand the logic."
• "Any criticism is either met with blaming the Patron, a 'new' employee or straight up, ad hominem attacks!!!"
• "Don't like when the manager or owner is there, he's not nice to his workers and talks down to them."
• "Hod Dog was really bad I ask for a fresh one and they say thad it's what they have the chicken was dry and same thing look like was there for the las two hours definitely they don't have a fresh food."
• "THE OWNER SHOULD BE ASHAMED, but knowing him he probably is not."
• "On May 3rd 2024 at 1pm, the staff(an African American woman and an Asian or Hispanic woman) made a derogatory comment about my husband in a way that we could hear it."
• "Who leaves customers in the parking lot saying ' I'll be back, I have to go to the bank'?"

Food Quality

Pros:

• "The California Dog is the stand out."
• "Food is fresh and does not take long at all. Very delicious!"
• "If you're a hotdog lover then this is the place for you.. Every kind of hotdog you can imagine... You think it this place has it, if it can be made for you."
• "Warm, slightly toasted buns. Chilli is true chilli- no beans! Delicious."
• "The hot dogs were DELICIOUS especially the Kobe beef."
• "One of the best fried chicken experiences you will ever have."
• "The flavor of the actual hotdog itself is exceptional, so when you add all of the toppings to it, you just get a blast of well seasoned hotdog in every bite."

Cons:

• "The fries were a bit overcooked, a little dry and bland."
• "The coleslaw was heavily flavored and wasn't the refreshing veggie side I hope for after having deep fried food."
• "so disappointed. way overpriced for what they’re giving."
• "Hod Dog was really bad I ask for a fresh one and they say thad it's what they have the chicken was dry and same thing look like was there for the las two hours definitely they don't have a fresh food."
• "It had undercooked onion and peppers."
• "The lettuce was brown and soggy."
• "Their fried chicken is definitely overpriced and overcooked."

Atmosphere & Cleanliness

Pros:

• "It was a hot day so we ate inside. There is no AC but there are fans."
• "Atmosphere is fast food dining but their rest room was very clean."
• "The general store was clean, but their restroom was disgusting."
• "The restaurant was very clean & neat."
• "The environment was clean and amazing."
• "Awesome nostalgic feel. Convenient location."
• "The staff were friendly and the dining area was clean."

Cons:

• "Everything ordered was sloppy, dried out, old or soggy."
• "Though there were just a few customers the table had not been cleaned."
• "The place smelled of sewage as I walked in. The floors were super sticky, and surfaces needed cleaning."
• "I feel the place need to be updated with a complete cleaning, it looks dated and dinky."
• "The restaurant's infrastructure needs attention. It is clear that their is a retro them however there were many unkept areas, broken tiles etc."

Value for Money

Pros:

• "Hot dogs were a very good price for what you get (less than $5 for a loaded up hot dog!) plus refills on the drinks and some pretty good, crispy fries."
• "The price was very reasonable."
• "Very reasonably priced and very good food."
• "Good prices and different from the usual burger places."
• "Thought prices were fair and serving size plentiful."

Cons:

• "so disappointed. way overpriced for what they’re giving."
• "I give this place a new chance every 6 months with the same sad result. To exspensive for a sad a hot dog."
• "Kind of on the expensive side compared to how it used to be."
• "Overpriced for hotdogs, upcharge for BBQ sauce with chicken fingers. Ehh not very impressed."
• "Very expensive and the hot dogs were not that good."
• "For 2 hot dogs, 2 cheese fries, 1 hot sausage, & 2 fried oreos, $40."