M. Wells Reviews Summary

Atmosphere & Decor

Pros:

• "It has a cool, kind of artsy, casual atmosphere."
• "We really liked the trendy decor and atmosphere."
• "M. Wells has a laid back atmosphere with great food."
• "The rustic, industrial chic vibe in this old mechanic garage creates a unique environment."
• "Interesting decor, good atmosphere and great staff."
• "This place has really original decor and Good vibe."
• "The ambiance is just unexpected and awesome. Ultra cool vibe for me."

Cons:

• "Situated in a converted garage the outside impression is not overwhelming."
• "The ambiance is quite weird."
• "It was the weirdest experience I’ve had at a restaurant."
• "Ambience was just like they say 'warehouse' style."
• "Music was definitely on the weird side the night we were there."
• "The decor is well-aged and feels like you're in a dusty warehouse."
• "When closed looks like an abandoned building, which just adds to its allure."

Food Quality

Pros:

• "The best steakhouse in NYC."
• "Every detail, flavor was on point."
• "The stack of pork chops tasted very good as well (cooked & seasoned perfectly)."
• "The food was lovely, the glass of wine they picked for me was amazing."
• "Oysters were delicious as well as their notable French onion soup."
• "The steak and the ravioli were honestly the highlights of the meal."
• "Having your steak cooked with a wood burning flame is simply delicious."

Cons:

• "I didn't love the tarte tatin, it was like a solid sweet block of apple."
• "I don't think the food was worth the price I paid though there wasn't anything outstanding about it."
• "It was more like a cheap smash burger and did not even taste fois gras."
• "Food was extremely salty and steak was not chewable."
• "Steak is fine but way overpriced."
• "Presentation is horrible, bland food."
• "The dish with razor clams is mainly a vegetable dish with clam sauce."

Service

Pros:

• "Service was fast."
• "Charles made sure our experience was wonderful."
• "The service was great and the food amazing!"
• "The service at this place is amazing."
• "What truly sets M. Wells apart, however, is the impeccable service."
• "The staff very helpful and professional."
• "Service was excellent. Waitress was very nice and they pack your leftovers and have them waiting at the front door."

Cons:

• "Our guests had empty glasses."
• "Service was non-existent after the order was taken."
• "My server seemed to have a passive aggressive attitude and while not being overtly ill-mannered, he was not friendly/approachable."
• "The prices are very high, and the mandatory 20% fee just takes all the 'feel good' and 'control' that tipping is supposed to provide to the customer."
• "Service was terrible but not offensive- I think she just didn't have enough experience."
• "We had to send the first choice back as it was sour and awful, and we kept the cabernet."
• "We had a party of 6 and waited over 20min to even be greeted by our waiter."