Spasso Italian Grill Reviews Summary

Category: Italian restaurant

Address: 1 W State St, Media, PA 19063, USA

Phone: +16105657803

Rating: 4.4
based on 180 reviews.

Service

Pros:

  • "The service was outstanding."
  • "Our waiter, Cody, could not have done a better job. He was pleasant, accommodating, and right on target with everything."
  • "Zac was a great server and was very patient with the party of 8 of us."
  • "Corey the bartender was so awesome and professional, great guy!"
  • "The service is great."
  • "The wait staff was very nice."
  • "Our server, Cody, was warm, friendly, helpful, attentive and happy to accommodate any special needs."

Cons:

  • "The service was extremely slow."
  • "Service was lousy. Waited 45 min to be asked for apps after being seated."
  • "Service wise they were OK, but I would have gotten desert if they were a bit faster."
  • "Service was slow and inattentive, but the restaurant got very busy after we arrived on a Wednesday."
  • "The server also did not check on me during the meal, and when I inquired about the bread she was visibly annoyed."
  • "It was quite some time till our server even came to the table to ask what we would like to drink."
  • "Service was not the best."

Food Quality

Pros:

  • "The food was good."
  • "The food was delicious and filling."
  • "The Branzino is 10/10 - I highly recommend!"
  • "Delicious Italian food - even from a European perspective."
  • "The wood oven pizza was extremely good--the closest thing to an authentic Italian pizza."
  • "The food was cooked perfectly."
  • "The food was delicious especially the sea bass, the crab cake gets a 7."

Cons:

  • "The 'crab' cake was a joke, especially at $18.00."
  • "The food comes and the stuffed flounder my two friends received was RAW when they cut into it."
  • "Not at all impressed with the Food quality...poorly seasoned and overpriced."
  • "The veal was so hard to chew, it made me wonder if they were actually cooked leather."
  • "The food was terrible."
  • "Food was freezing cold! We were the first guest in the restaurant. Chicken was fatty."
  • "The only knock on the meal was the strip steak was overcooked."

Ambiance

Pros:

  • "The building that this restaurant currently sits in used to be a bank and it's noticeable from the street and from the inside- it's a nice feature of the structure, as it adds to the character."
  • "Spacious warm ambiance and good Italian fare make this suburban restaurant an ideal short getaway from the hubbub of Philly."
  • "Though a bit cramped in the entryway, and though the tables are tightly placed, it nonetheless adds to the overall ambiance."
  • "The atmosphere was so comfortable and everyone was very welcoming!"
  • "Beautiful restaurant, friendly staff, decent kids menu, wonderful overall experience."
  • "It's a nice little outdoor space to stop for a drink, or a quick bite."
  • "This place has a really warm feeling to it."

Cons:

  • "Besides the flies interrupting our dinner due to the doors being open."
  • "It was extremely noisy in that room."
  • "Several large 'parties' and the room is very noisy; like you have to raise your voice to be heard by your partner noisy."
  • "The seating on the lower level is without an atmosphere and somewhat lacking."
  • "The acoustics would have been great if I wanted to use the space as a music venue for an opera or some great jazz but not for conversation with family and friends."
  • "Very noisy so hard to have a conversation."
  • "The space is a bit tight."

Management

Pros:

  • "The manager Antonio (I believe) stated that he or a general manager would call me back."
  • "Everything from the servers to the hostess and even the chef came down to say hello and make sure we were well taken care of!"
  • "We held a rehearsal dinner for 40 wedding guests and had a stellar experience - the food was delicious, and the wait staff were prompt, communicative, and friendly."
  • "The staff went out of their way and even adjusted individual meals for some of my guests' dietary restrictions."
  • "The entire team was extremely courteous, professional, and attentive."
  • "Our server Chadi was the absolute best sever we have ever had in our life."
  • "The staff is excellent and the food is very good."

Cons:

  • "I am shocked that the owners of this establishment continued to allow this to happen."
  • "The waitress said it will be right out. I said to get the manager. He was rude, obnoxious."
  • "Management needs to find a way to better keep track of their reservations."
  • "We asked for a manager and were told there wasn't one on duty. They chef was handling things."
  • "I tried to speak with a manager... but I was told that one manager was on vacation and the other was unavailable."
  • "Ordering out they usually will get something wrong."
  • "At this time no one has returned my call."

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