Toscana Trattoria Ristorante Italiano Reviews Summary

Category: Italian restaurant

Address: 223 Main St, Hackettstown, NJ 07840, USA

Phone: +19082698489

Rating: 4.8
based on 128 reviews.

Ambiance

Pros:

  • "Lovely Italian restaurant. Cozy, neat, with background music of classic crooners; Sinatra, Dean Martin, etc."
  • "The decor is lovely with white tablecloths but not stuffy and it’s a cozy."
  • "Ambiance very nice."
  • "Charming atmosphere, and a friendly, very attentive family staff."
  • "The ambiance is upscale, old world Italian."
  • "The ambience of Toscana is lovely- tables just far enough apart to ensure private conversation."
  • "Warm, romantic, cozy, candlelit atmosphere."

Cons:

  • "The decor seemed a bit dated."
  • "The place is quite small and we had to sit next to a serving station so it was not very relaxing."
  • "When it's cold and front door opens it gets drafty, elderly folks may want to stay away from the doorway."
  • "But the place is small and very noisy."
  • "Not a fan of the seating arrangement as it is a small space with tons of seating- cozy but not where we should’ve went for a date πŸ˜…"
  • "Tight seating space for dine-in."
  • "Our table was not only close to others but up against a decorative fire place."

Service

Pros:

  • "They are a BYOB restaurant, so we brought our own wine and our waiter opened and poured it for us throughout the visit making sure our glasses were always full."
  • "The service was amazing as they checked on us frequently."
  • "Service is exceptional- they were super attentive even tho the place was nearly packed."
  • "Service was friendly but sloppy, especially with serving drinks."
  • "Service is also top notch."
  • "The service was great, the staff was attentive and helpful."
  • "The service was prompt, friendly, and impeccably professional."

Cons:

  • "If you do please remind the owner he is in a customer service business and if he's truly that mean and miserable he should close his doors."
  • "The staff is very unprofessional."
  • "Never followed up with us to see how our food was and to see if we wanted anything else."
  • "The waiter told us the specials from memory; so of course, all three of us had questions to ask and the waiter was getting angry that we couldn’t remember all of what he just said."
  • "The waiters sometimes have to double up as the maitre d. to deal with the patrons as well as doing their other duties."
  • "The owner actually told my mother on her special day that if we are not done eating by 3pm we would have to leave regardless if we were finished eating or not."
  • "We were presented with our bill (almost $200) and we were informed that people were waiting and asked to leave."

Food Quality

Pros:

  • "All was perfect, delicious."
  • "All of the food was amazing!"
  • "The cuisine is made from scratch using fresh ingredients and old family recipes dating back multiple generations."
  • "Gnocchi were delightful and creamy. Branzino was pan seared with a light crispness, very good."
  • "The sauce was so tasty and the homemade pasta was perfect."
  • "Every single thing is homemade from the pastas to the desserts to the dressings and even the bread and dips."
  • "The food was beyond perfect."

Cons:

  • "We all got something different yet it all tasted the same terrible. No seasoning or flavor whatsoever."
  • "Food was bland and tasteless very disappointed, Overrated and way overpriced."
  • "Her Veal was burnt and chewy with lots of grissle and fat."
  • "Our appetizers were eggplant and meatballs. Both just average and on the salty side."
  • "Food is alright- I enjoyed my fettuccine bolognese but it didn’t come close to one of the best ones I’ve tried."
  • "The special which was a tiny lobster tail 6 shrimp over homemade fettuccine was $29, it was supposed to be in a white wine sauce, my hand to God, The sauce was bland and void of complementary flavor to the dish."
  • "The food was cold and had no flavor at all and the chicken was rubbery!"

Value

Pros:

  • "Here you will find the definition of Italian comfort food, all at humble pricing."
  • "Reasonably-priced."
  • "Toscana is a byob which makes our night out reasonable."
  • "BYOB, and the menu is not expensive."
  • "The prices were reasonable as well!"
  • "The price very reasonable."
  • "Price is reasonable for the made fresh Italian cuisine!"

Cons:

  • "For 6 people the bill was almost $400 and that doesn't include alcohol cause it's a BYOB place."
  • "I feel the prices were way out of line for the experience."
  • "Overrated and way overpriced, for example a 4 x 4 square of lasagna was $26.00."
  • "However, I don’t think I will be coming back anytime soon due to the prices."
  • "This place is expensive!"
  • "They are doing a poor job of masquerading as an upscale place."
  • "A little bit pricy but I think is worth it."

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