The Skylands Manor Reviews Summary

Category: Event venue

Address: 5 Morris Rd, Ringwood, NJ 07456, USA

Phone: +19739629370

Rating: 4.4
based on 77 reviews.

Accommodation

Pros:

  • "The room was cozy and warm(winter time)."
  • "The beds were like sleeping on a cozy cloud."
  • "The bedroom was clean, but the bathroom was so old that it looked dirty."
  • "The beds and pillows were delightfully comfortable and modern."
  • "The room was beautiful and perfect."
  • "The room however was gorgeous but the interior designer needs to be fired."
  • "The guest rooms were beautiful as well and I would definitely recommend staying in the Queen Antoinette suite or the King suite."

Cons:

  • "We will never stay there again and I want everyone to know what a horrible experience we had!!!"
  • "There was no heat and our room was freezing...all the windows are broken or cracked in the entire manor!!!"
  • "Stayed once. (More than enough) had to change rooms because the first room was dirty and furniture was very old and in poor condition."
  • "The rooms, which cost a minimum of $200, did not all have heat in December."
  • "Absolutely disgusting the condition of the guest rooms. Our room, 305 smells like a litter box."
  • "The bathroom was horrible and there was no cold water at all only hot and it actually could burn you."
  • "Exhibitionists this place is for you! There were no curtains on any of the windows."

Service

Pros:

  • "A whole new level of hospitality made us feel so welcome."
  • "Liz the innkeeper is exceptional! She provides extraordinary service."
  • "The Inn keeper Liz effortlessly took care of our every need."
  • "Their staff is professional, kind and flexible."
  • "Rich the Innkeeper was an incredible host, very accommodating and helpful."
  • "The Innkeeper, Liz, specifically made me feel at home in the castle from the welcoming atmosphere I was greeted with to the five star breakfast that was made every morning."
  • "The innkeeper, Kelly, made us feel welcome and was quick to respond to anything we needed."

Cons:

  • "These people are ruthless and heartless human beings."
  • "Finally, at the end of the evening, we asked for a glass of water and MANAGEMENT instructed the server not to get it."
  • "When I first walked in I had no idea where to go, there weren't any staff to greet me at the door."
  • "Although the attendant was pleasant and apologetic, he was unreachable."
  • "I FELT UNSAFE!!!"
  • "I could not believe how rude and unprofessional the staff was, particularly management and whomever was supposed to be helping the bride."
  • "The manager of the overnight rooms laughed at my MIL when she asked a question, and was unavailable for weeks when we were trying to book."

Food & Dining

Pros:

  • "Lots of choices for breakfast."
  • "The food at the reception was incredible...lobster rolls, shrimp creole, shrimp and grits, cheeses and fruits, brisket, Mac and cheese, mussels, salad and much..much more."
  • "Breakfast was great!"
  • "The continental breakfast was varied and abundant and beautifully presented."
  • "In the morning, Liz was ready for us with a WONDERFUL breakfast of fluffy scrambled eggs and fluffy pancakes."
  • "The breakfast was cooked by her and was chef quality."
  • "The food was absolutely delicious and my only regret was that I was too full to try everything during cocktail hour!"

Cons:

  • "The continental breakfast was a joke!!"
  • "All food was great except the bread was solid like a rock!"
  • "Breakfast was also a disappointment. Food was luke warm IHOP serves better."
  • "The Food was NOT fresh, with HARD bagels, old muffins and the jelly was like cement, I couldnt use it."
  • "The breakfast part of the bed and breakfast is very small, so be prepared for a muffin, a banana, and a cup of coffee."
  • "The continental breakfast was no good. The silverwear was DIRTY!!!"
  • "The only issue I had was the breakfast, the coffee was cold and the hot water was also cold."

Facilities & Grounds

Pros:

  • "The entire ceremony took place in the ballroom and fit all guests."
  • "The New Jersey Skylands is a place includes 96 acres of specialty gardens surrounded by 1000 acres of woodlands."
  • "It's the perfect spot for photos and a peaceful stroll."
  • "Many of the rooms inside the Manor are also fantastically lit by natural light."
  • "The Castle and grounds were amazing."
  • "Absolutely stunning views all around the manor and the botanical gardens on the grounds."
  • "Beautiful old estate with a castle like appearance. The grounds are immaculately maintained."

Cons:

  • "The hallways were suffocatingly hot and musty."
  • "There is NO RESTAURANT ON THE GROUNDS. YOU have to drive elsewhere to find food."
  • "The Mansion is super quiet and you can hear any little noise."
  • "Absolutely NOOOO light in the parking lot. People or animals can come out of nowhere."
  • "No entertainment at all! NO SPA OR POOL."
  • "When we drove through there was little in bloom so that was a disappointment."
  • "If staying over there is no elevator and you will have to climb the spiral staircase."

Management & Policies

Pros:

  • "They listened to what me, my family and fiancee envisioned and made it happen."
  • "So friendly and responsive to questions, they even took time out to give us a brief tour of the Castle."
  • "Had full roam of the castle last night and this morning and got to explore every room."
  • "The state park does so well with keeping this historical gem alive."
  • "Our host Brian was hospitable and kind."
  • "Thanks so much to the inn keeper Rich, whom made himself available, a constant throughout our stay; what a welcoming, knowledgeable, and gracious host!"
  • "The inn-keeper Rich had the best stories and riddles."

Cons:

  • "This is no way to care for this estate and it should be handed off to those who care."
  • "WARNING! These people are fraudulent! They also delete their negative reviews on major wedding sites!"
  • "We got ROBBED at our own wedding!"
  • "If you leave anything, you aren’t getting it back."
  • "I am completely appalled by the lack of professionalism of the Skylands Manor Castle staff."
  • "Beyond livid right now that I wasted my time and at this point, I would never consider using them even if my date magically opened up."
  • "We had random tourists sitting in our ceremony chairs and in our photos!"

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