"The bedroom was clean, but the bathroom was so old that it looked dirty."
"The beds and pillows were delightfully comfortable and modern."
"The room was beautiful and perfect."
"The room however was gorgeous but the interior designer needs to be fired."
"The guest rooms were beautiful as well and I would definitely recommend staying in the Queen Antoinette suite or the King suite."
Cons:
"We will never stay there again and I want everyone to know what a horrible experience we had!!!"
"There was no heat and our room was freezing...all the windows are broken or cracked in the entire manor!!!"
"Stayed once. (More than enough) had to change rooms because the first room was dirty and furniture was very old and in poor condition."
"The rooms, which cost a minimum of $200, did not all have heat in December."
"Absolutely disgusting the condition of the guest rooms. Our room, 305 smells like a litter box."
"The bathroom was horrible and there was no cold water at all only hot and it actually could burn you."
"Exhibitionists this place is for you! There were no curtains on any of the windows."
Service
Pros:
"A whole new level of hospitality made us feel so welcome."
"Liz the innkeeper is exceptional! She provides extraordinary service."
"The Inn keeper Liz effortlessly took care of our every need."
"Their staff is professional, kind and flexible."
"Rich the Innkeeper was an incredible host, very accommodating and helpful."
"The Innkeeper, Liz, specifically made me feel at home in the castle from the welcoming atmosphere I was greeted with to the five star breakfast that was made every morning."
"The innkeeper, Kelly, made us feel welcome and was quick to respond to anything we needed."
Cons:
"These people are ruthless and heartless human beings."
"Finally, at the end of the evening, we asked for a glass of water and MANAGEMENT instructed the server not to get it."
"When I first walked in I had no idea where to go, there weren't any staff to greet me at the door."
"Although the attendant was pleasant and apologetic, he was unreachable."
"I FELT UNSAFE!!!"
"I could not believe how rude and unprofessional the staff was, particularly management and whomever was supposed to be helping the bride."
"The manager of the overnight rooms laughed at my MIL when she asked a question, and was unavailable for weeks when we were trying to book."
Food & Dining
Pros:
"Lots of choices for breakfast."
"The food at the reception was incredible...lobster rolls, shrimp creole, shrimp and grits, cheeses and fruits, brisket, Mac and cheese, mussels, salad and much..much more."
"Breakfast was great!"
"The continental breakfast was varied and abundant and beautifully presented."
"In the morning, Liz was ready for us with a WONDERFUL breakfast of fluffy scrambled eggs and fluffy pancakes."
"The breakfast was cooked by her and was chef quality."
"The food was absolutely delicious and my only regret was that I was too full to try everything during cocktail hour!"
Cons:
"The continental breakfast was a joke!!"
"All food was great except the bread was solid like a rock!"
"Breakfast was also a disappointment. Food was luke warm IHOP serves better."
"The Food was NOT fresh, with HARD bagels, old muffins and the jelly was like cement, I couldnt use it."
"The breakfast part of the bed and breakfast is very small, so be prepared for a muffin, a banana, and a cup of coffee."
"The continental breakfast was no good. The silverwear was DIRTY!!!"
"The only issue I had was the breakfast, the coffee was cold and the hot water was also cold."
Facilities & Grounds
Pros:
"The entire ceremony took place in the ballroom and fit all guests."
"The New Jersey Skylands is a place includes 96 acres of specialty gardens surrounded by 1000 acres of woodlands."
"It's the perfect spot for photos and a peaceful stroll."
"Many of the rooms inside the Manor are also fantastically lit by natural light."
"The Castle and grounds were amazing."
"Absolutely stunning views all around the manor and the botanical gardens on the grounds."
"Beautiful old estate with a castle like appearance. The grounds are immaculately maintained."
Cons:
"The hallways were suffocatingly hot and musty."
"There is NO RESTAURANT ON THE GROUNDS. YOU have to drive elsewhere to find food."
"The Mansion is super quiet and you can hear any little noise."
"Absolutely NOOOO light in the parking lot. People or animals can come out of nowhere."
"No entertainment at all! NO SPA OR POOL."
"When we drove through there was little in bloom so that was a disappointment."
"If staying over there is no elevator and you will have to climb the spiral staircase."
Management & Policies
Pros:
"They listened to what me, my family and fiancee envisioned and made it happen."
"So friendly and responsive to questions, they even took time out to give us a brief tour of the Castle."
"Had full roam of the castle last night and this morning and got to explore every room."
"The state park does so well with keeping this historical gem alive."
"Our host Brian was hospitable and kind."
"Thanks so much to the inn keeper Rich, whom made himself available, a constant throughout our stay; what a welcoming, knowledgeable, and gracious host!"
"The inn-keeper Rich had the best stories and riddles."
Cons:
"This is no way to care for this estate and it should be handed off to those who care."
"WARNING! These people are fraudulent! They also delete their negative reviews on major wedding sites!"
"We got ROBBED at our own wedding!"
"If you leave anything, you aren’t getting it back."
"I am completely appalled by the lack of professionalism of the Skylands Manor Castle staff."
"Beyond livid right now that I wasted my time and at this point, I would never consider using them even if my date magically opened up."
"We had random tourists sitting in our ceremony chairs and in our photos!"