"The food was delicious and the staff was friendly and accommodating."
"It's priced good and the quality was excellent for all but the claims."
"The seafood platter was good."
"The food was so delicious, the waitress we had was very nice."
"We had gumbo, clams, snow crabs and crawfish which were all excellent at very reasonable prices."
"The crab legs here are on par with maryland and the garlic butter sauce is the best I have ever had."
"The food was excellent and plentiful."
Cons:
"The food was way over-salted. All the seasonings stayed at the bottom, even after I shook the bag up."
"The food was really disgusting. I ordered a seafood boil bag and it tasted it like barbecue sauce."
"The shrimp were mushy and my potatoes were rotted inside, black."
"Not a big fan of the crab fries."
"Alaskan crab legs over-priced for the small clusters."
"Food was average with high price tag. Not quality. Crabs were soggy and overcooked."
"The only thing was the calamari could of been fried longer."
Service
Pros:
"A waitress got our drink orders immediately and came back to get our order, brought our food, and checked back on us all in a very timely manner."
"The staff was kind and friendly."
"Our first visit, 2 weeks ago we had Nyla serve us. The best! Great first impression."
"The server I had was slow, but a nice person."
"Our server Shannon was great I also work as a server in a local restaurant and you can just tell that she takes her job seriously and is very professional and upbeat and that made our experience even more enjoyable."
"Our waitress, Hailey, was delightfully attentive, knowledgeable, warm & efficient..."
"Our server was exceptional always checking if we were okay and made sure our food was right."
Cons:
"Don’t bother having a preference for temperature hot food. The wait staff is below par and took forever to deliver our food."
"Service was not good and definitely wasn’t worth the tip they took out."
"One there extremely unprofessional and rude."
"Such a rip off for how much they charge for the amount of food you get and it wasn't that good."
"The waiter was good the hostess didn't greet us they need to work on their social skills."
"We talk to the manager and nothing was done."
"Management is racist and useless"
Ambience
Pros:
"Beautiful decor and large room, can't wait for them to get liquor license, seems like it could be a great place for happy hour or just hanging out."
"Very big space. I'll definitely be back."
"The atmosphere is okay I just noticed that they had a large chair with two pirates on each side of it so that you can take a picture, pretty cool."
"The theming in the restaurant was also really fun."
"The whole place has a nice relaxing nautical ambience."
"Pretty cool atmosphere and it was done up with a nice décor."
"Inside the Crafty Crab was lovely... tastefully decorated nautical... Comfortable booth and table seating available."
Cons:
"I think they opened too soon, the place doesn't look finished yet."
"Also, an employee was laying on chairs in the dining room vaping freely which is absolutely disgusting."
"Most importantly, they do not clean the tables or chairs at all."
"Only problem is I noticed on the walls in each Booth seat there is a lot of stains from crab juice being splashed."
"They really need to CLEAN the walls and booths thoroughly and the lamps. Pretty disgusting."
"The plexiglass portion was filthy with grease stains from looks like a little kid hands, but in all of the sections they could have stood a serious cleaning."
"This place was so ghetto, they told us it was a 30 minute wait, and asked if we can wait outside because of the capacity amount of people the place can hold."
Value
Pros:
"Great food for a great price."
"I have been to Crafty Crab many times and they continue to meet my expectations."
"Wow food was amazing, service was good."
"I had a pound of crawfish, a pound of snowcrab legs, corn, potatoes, fried shrimp with fries, and sausage for $50. I had an entire bag of food left to take home."
"The food and price is good."
"Check Groupon for good deals tho I got a lb of snow crab legs for like 16$."
"The crab cakes were really out of this world."
Cons:
"Not worth the money...and it's currently a BYOB and they charge a $5 corking fee which we've never been charged anywhere before."
"Your paying for that price you would like to see a little more in that bag."
"Such a rip off for how much they charge for the amount of food you get and it wasn't that good."
"Craftys ok. But it was a lot better about 2 years ago."
"Food was average with high price tag. Not quality. Crabs were soggy and overcooked."
"It’s really overpriced for the quality of the seafood."
"Extremely expensive for what you get and don’t get Joe’s. Crab shack is way better."