Crafty Crab Reviews Summary

Category: Seafood restaurant

Address: 1847 Street Rd, Bensalem, PA 19020, USA

Phone: +12678552722

Rating: 4.2
based on 208 reviews.

Food Quality

Pros:

  • "The food was delicious and the staff was friendly and accommodating."
  • "It's priced good and the quality was excellent for all but the claims."
  • "The seafood platter was good."
  • "The food was so delicious, the waitress we had was very nice."
  • "We had gumbo, clams, snow crabs and crawfish which were all excellent at very reasonable prices."
  • "The crab legs here are on par with maryland and the garlic butter sauce is the best I have ever had."
  • "The food was excellent and plentiful."

Cons:

  • "The food was way over-salted. All the seasonings stayed at the bottom, even after I shook the bag up."
  • "The food was really disgusting. I ordered a seafood boil bag and it tasted it like barbecue sauce."
  • "The shrimp were mushy and my potatoes were rotted inside, black."
  • "Not a big fan of the crab fries."
  • "Alaskan crab legs over-priced for the small clusters."
  • "Food was average with high price tag. Not quality. Crabs were soggy and overcooked."
  • "The only thing was the calamari could of been fried longer."

Service

Pros:

  • "A waitress got our drink orders immediately and came back to get our order, brought our food, and checked back on us all in a very timely manner."
  • "The staff was kind and friendly."
  • "Our first visit, 2 weeks ago we had Nyla serve us. The best! Great first impression."
  • "The server I had was slow, but a nice person."
  • "Our server Shannon was great I also work as a server in a local restaurant and you can just tell that she takes her job seriously and is very professional and upbeat and that made our experience even more enjoyable."
  • "Our waitress, Hailey, was delightfully attentive, knowledgeable, warm & efficient..."
  • "Our server was exceptional always checking if we were okay and made sure our food was right."

Cons:

  • "Don’t bother having a preference for temperature hot food. The wait staff is below par and took forever to deliver our food."
  • "Service was not good and definitely wasn’t worth the tip they took out."
  • "One there extremely unprofessional and rude."
  • "Such a rip off for how much they charge for the amount of food you get and it wasn't that good."
  • "The waiter was good the hostess didn't greet us they need to work on their social skills."
  • "We talk to the manager and nothing was done."
  • "Management is racist and useless"

Ambience

Pros:

  • "Beautiful decor and large room, can't wait for them to get liquor license, seems like it could be a great place for happy hour or just hanging out."
  • "Very big space. I'll definitely be back."
  • "The atmosphere is okay I just noticed that they had a large chair with two pirates on each side of it so that you can take a picture, pretty cool."
  • "The theming in the restaurant was also really fun."
  • "The whole place has a nice relaxing nautical ambience."
  • "Pretty cool atmosphere and it was done up with a nice décor."
  • "Inside the Crafty Crab was lovely... tastefully decorated nautical... Comfortable booth and table seating available."

Cons:

  • "I think they opened too soon, the place doesn't look finished yet."
  • "Also, an employee was laying on chairs in the dining room vaping freely which is absolutely disgusting."
  • "Most importantly, they do not clean the tables or chairs at all."
  • "Only problem is I noticed on the walls in each Booth seat there is a lot of stains from crab juice being splashed."
  • "They really need to CLEAN the walls and booths thoroughly and the lamps. Pretty disgusting."
  • "The plexiglass portion was filthy with grease stains from looks like a little kid hands, but in all of the sections they could have stood a serious cleaning."
  • "This place was so ghetto, they told us it was a 30 minute wait, and asked if we can wait outside because of the capacity amount of people the place can hold."

Value

Pros:

  • "Great food for a great price."
  • "I have been to Crafty Crab many times and they continue to meet my expectations."
  • "Wow food was amazing, service was good."
  • "I had a pound of crawfish, a pound of snowcrab legs, corn, potatoes, fried shrimp with fries, and sausage for $50. I had an entire bag of food left to take home."
  • "The food and price is good."
  • "Check Groupon for good deals tho I got a lb of snow crab legs for like 16$."
  • "The crab cakes were really out of this world."

Cons:

  • "Not worth the money...and it's currently a BYOB and they charge a $5 corking fee which we've never been charged anywhere before."
  • "Your paying for that price you would like to see a little more in that bag."
  • "Such a rip off for how much they charge for the amount of food you get and it wasn't that good."
  • "Craftys ok. But it was a lot better about 2 years ago."
  • "Food was average with high price tag. Not quality. Crabs were soggy and overcooked."
  • "It’s really overpriced for the quality of the seafood."
  • "Extremely expensive for what you get and don’t get Joe’s. Crab shack is way better."

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