Rice Factory Thai Restaurant Reviews Summary

Category: Thai restaurant

Address: 268 Ryders Ln, Milltown, NJ 08850, USA

Phone: +17325432626

Rating: 4.3
based on 141 reviews.

Food Quality

Pros:

  • "Every dish we tried was tasty."
  • "The dishes here were some of the best."
  • "The food was outstanding, and probably the best Thai we have ever had."
  • "Their thai iced tea, tom yum soup, sweet and spicy GF wings, chicken satay, red and green curry, and their drunken noodles are AMAZING and to die for."
  • "The food here took me back to the time I spent in Thailand during my honeymoon."
  • "The food is flavorful and delicious."
  • "The food was very tasty."

Cons:

  • "I just wanted to have pad thai but instead i got pad thai with EXTRA EGGSHELLS."
  • "Do not order papaya salad ... not even close to being authentic."
  • "Extremely disappointed with the Lack of flavor in my dish."
  • "The dragon noodle... the noodles were superrrr gummy."
  • "All the dishes smell a lot of Fish oil even when ordered vegetable dishes."
  • "The chicken in the pad thai was like cardboard and the shrimp in the pad see ew was soft and mushy."
  • "The tom yum soup and it was the most horrible item i had ever had."

Service

Pros:

  • "The servers were very welcoming."
  • "Service was kind and attentive."
  • "The staff is welcoming, friendly, courteous and efficient."
  • "Also, the service was great, very sweet lady."
  • "The service was excellent and the ambience was nice."
  • "The wait staff is fast and friendly."
  • "Service and personnel delightful."

Cons:

  • "Services are not friendly."
  • "Staff very unprofessional and Rude."
  • "Food was disappointing though."
  • "Server spoiled the whole eating out experience."
  • "Waitress was not overly friendly but the order was brought out quickly."
  • "Very unfriendly staff they keep on constantly watching you from far."
  • "The manager was rude and doesn’t know how to address customer concern."

Portion Size & Price

Pros:

  • "Portions were very generous, and the quality was great as well."
  • "Food came out very quickly which was nice and they were good portion sizes."
  • "Also a really large portion, it was basically a meal."
  • "Portions very nice in size highly recommended."
  • "The servings were very generous, so we had leftovers to enjoy."
  • "Very reasonable prices for the quality of food."
  • "Reasonable prices."

Cons:

  • "It’s way too expensive for the value."
  • "Highly disappointed, very less portion size for food."
  • "The portion size for lunch, possibly could’ve been a bit bigger."
  • "The crab cake was a $9 waste because it was filled with potato more than any actual crab meat."
  • "Pricy for the quantity given."
  • "The amount of rice served with each dish was very small."
  • "Food was expensive and the quality was not great."

Ambience

Pros:

  • "Vibe was a bit pretentious with a crazy fee for sharing plates."
  • "The environment is not noisy at all and is nice and peaceful."
  • "The place is lovely, staff is super friendly and accommodating."
  • "The restaurant ambience was nice and warm."
  • "The ambiance fits business meetings, especially during lunch hour."
  • "Great place! Very clean, very inviting, intimate and delicious!"
  • "The ambience was very soft and calming, and made me want to come back for lunch the next day."

Cons:

  • "Ambiance was good but the Food was expensive and the quality was not great."
  • "I am not a fan of strip mall restaurants."
  • "But I don't know why servers never smile."
  • "Not so great food .. despite good ambiance."
  • "This place is overpriced for mediocre food."
  • "The Tom yum soup... literally tasted like a spicy soup with ketchup."
  • "Medium spicy fried rice turned out to be extremely spicy."

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