Am Thai Bistro Reviews Summary

Category: Thai restaurant Brooklyn, New York

Address: 1003 Church Ave, Brooklyn, NY 11218, USA

Phone: +17182878888

Rating: 4.3
based on 160 reviews.

Food Quality

Pros:

  • "THE BEST PLACE FOR THAI FOOD! There’s no other place that compares to the food and staff of this place!"
  • "The food was what to expect for Thai food however their portion are so big that you can share a meal."
  • "Portion sizes are small however everything was delicious and the presentation excellent."
  • "Very good thai food, papaya salad v tasty, fried calamari fresh and crispy but not greasy."
  • "Best Thai food I have ever had!! The Thai peanut sauce is phenomenal!!"
  • "Great Thai food. Tiny but delivers zagat award winning dishes."
  • "The food is excellent, fresh and always consistent."

Cons:

  • "The lemonade tastes like powder-flavored sugar water- certainly not homemade tasting."
  • "However, my main order, Massamun Curry with Chicken, had RAW potatoes in them."
  • "The calamari tasted like a rubber tire horrible."
  • "The food was not good. The spring rolls were cold not well cooked and the cabbage inside tasted old."
  • "The food was lack luster, pad Thai noodles terribly undercooked and too tangy."
  • "Gave this place another chance, but can’t do it no more! Drunken noodles had a sweet taste (gross) and the Tom Kha was creamy in a flavorless ‘broth’ I think mostly water, not seasoned, nothing."
  • "The flavors were simply not good- kind of weak and something in my basil fried rice was weirdly very bitter."

Service

Pros:

  • "The staff there remember me and my boyfriend and gives us a nice greeting and great service."
  • "They stay pretty busy in there but they keep things moving nicely."
  • "The waitress are very nice."
  • "The service is always great."
  • "The staff was sweet and food came out quickly."
  • "Customer service 5 stars."
  • "The food was served quickly and with courtesy."

Cons:

  • "The writers try to get you out of there ASAP! Overall I found the quality of service far below what you find in NYC restaurants which is often high."
  • "Service was horrible. Wasn't greeted for a while, slow with drinks and refills."
  • "Service is slow and disappointing for an extremely small establishment."
  • "They are so rude when I call to order food."
  • "Her attitude was extremely rude."
  • "The ladies that answer phone are very rude."
  • "Incredibly rude wait staff. I've been to a lot of restaurants big and small, but never experienced such disrespect."

Ambiance

Pros:

  • "The décor is nice, clean and easy."
  • "The inside is cozy."
  • "The restaurant inside is so nicely decorated, a little small but its cozy and clean."
  • "Really quaint beautiful spot. really nice lighting. Decor was amazing."
  • "Love the modern design and friendly service here."
  • "Great ambiance."
  • "Overall, great cozy atmosphere!"

Cons:

  • "The place is just becoming too disarrayed, cluttered and jumbled to be able to enjoy a relaxed eating experience."
  • "It's a very small place, so seating is very limited and that's a problem."
  • "It’s a really small spot, makes it uncomfortable for seating and intimacy."
  • "Also space can be overwhelmingly loud depending upon who else shares the space (groups or heavy drinkers)."
  • "The decor is not inviting at all. It's very dark and dim."
  • "Didn't feel clean."
  • "Food was okay but esthetics wise it felt like a take out restaurant that added in tables."

Value

Pros:

  • "Also the prices aren't that bad for two people that order an appetizer, two drinks and two entrees comes to around $32."
  • "We were 6 people got about 8 appetizers, a main course per person and 2 drinks each and the tab was 30$ a person."
  • "The food was tasty, clean, and affordable."
  • "They have good prices .... it seems harder and harder (with NY real estate) to find quality food at practical prices."
  • "We go once a week for the lunch special. $8.50 gets you a meal with a salad and spring roll."

Cons:

  • "The customer service is lacking and there cocktails are even worse."
  • "Today they decided they will charge additional $5 for their service."
  • "However good points taken off for the automatic gratuity of 18% for two people."
  • "The portion far too small for what came to just shy of $18 including tax and the tip they automatically add to the bill."
  • "It was ok, but probably not worth the cost. Other Thai places will heap the food on for the same cost or cheaper, and I didn't find this place quite as delicious as others."

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