Chai Thai Kitchen Reviews Summary

Category: Thai restaurant New York

Address: 930 8th Ave, New York, NY 10019, USA

Phone: +12127078778

Rating: 4.1
based on 218 reviews.

Service

Pros:

  • "Very speedy service."
  • "Really fast service and the two of us got both excellent dishes."
  • "Nice interior decor and service was fast."
  • "Our waiter was nice and fast."
  • "Service was great, the restaurant was out of my first and 2nd choice but the waitress was knowledgeable and made a recommendation that I absolutely did not regret."
  • "The staff was very friendly and quick when we told them we were short on time because we were seeing a show."
  • "Service is great and the food comes out piping hot pretty quickly."

Cons:

  • "We were so disappointed by the customer service here."
  • "Rude and bad service."
  • "TERRIBLE service. The first host only asked us one question and then left without saying anything and just leaving us there with a big confusion."
  • "The service here is horrendous with the waiter constantly ignoring you."
  • "Terrible management and service. Literally had to hunt down the waiter for my check."
  • "The service felt rushed."
  • "The service is horrible as well."

Food Quality

Pros:

  • "The food was so delicious and the service was really exceptional."
  • "Authentic and Thai dishes with a twist."
  • "Every bite of every dish we ordered was completely brilliant."
  • "The food was amazingly flavorful!!!"
  • "The vegetable spring rolls, lbi mao and yellow curry with chicken were amazing!"
  • "Amazing Thai restaurant. They have really good spice and noodle soup!"
  • "The food is delicious. Very flavorful, impressive and well served."

Cons:

  • "The Food absolutely was NOT good."
  • "None of the items we ordered tasted fresh."
  • "Pad thai has no flavor as same as pineapple fried rice."
  • "Duck was dry and tasteless."
  • "The basil fried rice was equally as disappointing."
  • "This was the worst Pad Thai I have ever had."
  • "The taste is so bland and a bit sour."

Ambience

Pros:

  • "Small, cozy, modern, and very affordable Thai restaurant in the heart of Manhattan!"
  • "It's so cozy inside, and during lunch it isn't too crowded."
  • "This is a gem of a little place. Tight squeeze but warm and cozy."
  • "Really excellent ambiance for such a small space, and the portion sizes for lunch were perfect."
  • "Very nice place, cozy, curious decorations."
  • "Ambience is cute however, dimly lit and quaint inside."
  • "The ambience was great, loved the water fixture."

Cons:

  • "Seating was super tight, it is a small place, so be prepared to be squeezed in."
  • "The place feels a bit crowded, especially when it’s full, you don’t have much space."
  • "It’s a bit tight inside."
  • "server ignored us for most of the night and did not offer anything positive to the experience, food was alright, but the bathrooms were in awful condition could barely breathe in there."
  • "The only reason Decor is fair is because the restaurant is incredibly small. It is a hassle to go in group of three."
  • "30mins to closing but they seem rush to clean up."
  • "The space is fairly small and cozy on the ground level but they have a larger upstairs area with tables."

Value

Pros:

  • "Small, cozy, modern, and very affordable Thai restaurant in the heart of Manhattan!"
  • "The food is well priced, especially considering how great it is and the location of the restaurant."
  • "Prices are reasonable as per the area, a great stop overall."
  • "The price was very affordable."
  • "The price is REALLY good and the plates are a good portion."
  • "This was an affordable and solid Thai restaurant."
  • "And the prices are so cheap for NYC."

Cons:

  • "Very expensive for a little amount of food."
  • "Absolutely not worth spending any money on takeout as this is robbery."
  • "The food is mediocre at best and its relatively overpriced compared to other restaurants in the area."
  • "Extra charges seem to crop up at every turn, turning what should be an enjoyable dining experience into a financial headache."
  • "The system seems quite purposefully set up for you to pay tip twice, making food 40-50% more expensive than what the menu says."
  • "Utterly shocked that I just paid $15 for a small bowl of sautéed vegetables."
  • "The food was good but we were disappointed since they display prices in the window that are 40% lower than prices in the menu, that is absolutely unfair!"

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