Tana Thai Restaurant Reviews Summary

Food Quality

Pros:

• "The food was very tasty."
• "The food was delicious and I'm glad we decided to try this place regardless of the negative reviews."
• "Great local Thai food."
• "Amazing food and service."
• "Especially love the desserts, which are generally hard to find in the US."
• "The red curry with chicken was one of the best I have ever had!"
• "The fish with garlic and pepper was mouth-watering - it was lightly battered and fried."

Cons:

• "Omg!! I love Thai food bust honestly this was the worst Thai I ever had."
• "Was not impressed at all with the pad Thai."
• "As for the desserts, that is where they missed the mark."
• "The food was more salty than tasty."
• "The food tasted like mop water."
• "The rice was bland."
• "The food wasn’t that good for the price."

Customer Service

Pros:

• "Customer service was really good as well, considering the negative reviews I saw for this restaurant."
• "Pookie, the server was attentive and friendly."
• "Service was great!"
• "Amaaaaazing service!"
• "The service was very good, the young lady who served us was helpful and friendly."
• "Great customer service as well."
• "The staff were super friendly and kind."

Cons:

• "Very bad customer service."
• "Horrible the lady behind the register was annoying the food was nasty."
• "The manager of this restaurant is the RUDEST WOMAN YOU’LL EVER MEET!"
• "I had a problem with my order... She was very rude and not trying to resolve the problem."
• "The women who answers the phone Is extremely rude!!"
• "The service was less than desirable."
• "Very very rude and unprofessional staff, specially the lady who was standing at the reception."

Value for Money

Pros:

• "The price was right."
• "The price is reasonable, not as cheap as Chinese eat in take out but not as expensive as fancy restaurants."
• "One of the best Thai places around. Expected price for Thai food but not crazy expensive."
• "Lunch curry special is cheap ($9) if that's what you're looking for."
• "The flavors taste like authentic thai food and I was very impressed."
• "Always delicious food and kind & prompt delivery."
• "BEST THAI FOOD IN NYC!"

Cons:

• "They are a rip off!!!!!!"
• "Food is expensive and the quality was meh."
• "So $47 for 2 orders of curry puffs and 2 orders of pineapple chicken fried rice is too expensive."
• "Taste very good but very expensive and small portions."
• "Food average and very overpriced."
• "And the price was too expensive."
• "Completely over priced."

Ambience

Pros:

• "Looking from outside, you wouldn't expect the ambience to be as welcoming and warm as it is."
• "Enjoy the music, atmosphere was pleasant."
• "Atmosphere was definitely enjoyable."
• "Such a beautiful and quiet setting, the staff are so friendly and they make you feel comfortable and warm."
• "Really cozy Thai restaurant. Ambiance is really nice."
• "This is one of those 'hidden gems' that you really must experience to believe."
• "This little place is amazing. Food is great and delicious."

Cons:

• "This is The Bronx, not Manhattan."
• "The restaurant is conveniently located for people commuting by public transportation."
• "This place is no dine in, prices are way too high."
• "Just a short walk from the bus stop, past several auto body shops and random businesses, you'll find Tana Thai."
• "They don't even have a bathroom for the customers."
• "The hostess had on her coat and it was cold outside."
• "This was awkward and the restaurant needs to either get more condiment holders or stop offering it to customers only to take it away as soon as another table comes in."