AMC Mountainside 10 Reviews Summary

Seating

Pros:

• "I love the new seating arrangements here. There is an incredible amount of legroom that's been added with the new comfortable chairs."
• "Most of the theaters have very comfortable seats with more than enough leg room."
• "The seats are very comfortable."
• "Clean with comfortable seats that can rock a little."
• "The chairs are pretty comfortable and great for a date since the arms can be folded up for a more intimate movie experience."
• "The seats were big, soft and very comfortable."
• "The chairs are so spacious."

Cons:

• "The seats do not go on a ramp and are completely flat."
• "The seats barely recline, they are ripped, The arms broken."
• "Though the theater could be neater/cleaner... plus, a bunch of the seats are old/busted, with peeling (faux) leather."
• "Every chair was ripped and dirty."
• "The seats you sit in for 2 hours are broken."
• "Seats need replacing-- they don't recline and are too soft and worn."
• "Several of the theaters have ripped or torn seats."

Cleanliness

Pros:

• "Bathrooms have been clean."
• "It's clean, had comfy seats and I had free passes."
• "Theater was very clean."
• "It was amazingly clean."
• "The actual Theatre (movie area) was very clean."
• "Very clean theater. Modern and updated so the picture and sound quality is top notch."
• "This place is clean, is staffed, huge, and a ton of theatres."

Cons:

• "The food is gross. Flies in the theater, theater is hot, there is no AC."
• "The women's bathroom is always a mess."
• "This theater was DIRTY. From the entrance you could tell the theater was dirty."
• "The last few times I've gone to this location, it's been overcrowded, the concession area has been filthy."
• "This theatre is always dirty. There is garbage overflowing the trash bins every time we go there."
• "The theater seats aren't anything to rave about either."
• "The whole building smells like a molding motel, the air feels thick, the seats are sticky and trash bins overflowing."

Staff and Service

Pros:

• "Handicap accessible for those needing wheelchair access."
• "The employees are nice and helpful."
• "The staff are courteous."
• "Staff is nice and the theaters are well maintained."
• "The AMC Associates were pleasant n Curtious."
• "The staff has always been courteous and friendly to me, my family and friends."
• "The staff is friendly and approachable."

Cons:

• "The staff overall left a lot to be desired, although the first guy who took my order was pretty apologetic."
• "Staff acts like it would kill them to smile."
• "Employees here are lazy and unmotivated to work."
• "The staff at the concession stand were not interested and unprofessional."
• "The man that served me was really rude as if he didn't want to be at work."
• "Staff member that handled my popcorn order clearly didn't want to be there."
• "Their staff is terrible."