Johnny Rockets Reviews Summary

Staff Service

Pros:

• "The staff is very efficient and friendly without being intrusive."
• "Service was great!"
• "The staff was very sweet and friendly."
• "The staff were very helpful."
• "The waitress was so courteous and friendly."
• "Service is great; staff is friendly."
• "The staff was so friendly and accommodating."

Cons:

• "While the server was friendly and somewhat helpful, I felt as if the staff was to busy on their phones and were interrupted by a customer."
• "Run down place with irresponsible, careless, rude staff."
• "Absolute worst manager that is working there right now at 10:30pm 4/8/21."
• "Waited for 1/2 hour and they never took our order."
• "Service was terrible 20 mins after we sat down our food came before our drinks."
• "Very unprofessional servers with no knowledge of the menu and the waiting time is unbelievable."
• "The manager’s name was (Nicky) she really did not seem that helpful to the other employees ether as I sat and watched."

Food Quality

Pros:

• "Their vegetarian Impossible Burger is incredible, and it’s always a pleasure to have Cheese Tots and Onion Rings."
• "The hamburgers was good for the price."
• "Juicy burger and attentive service."
• "The burger was tasty."
• "Food was great."
• "The burgers and the milkshakes are amazing."
• "Food was great! I had the philly cheese steak."

Cons:

• "Overall the restaurant cleanliness was a concern that would keep me from going back ever again."
• "Worst burger I’ve ever had. Very under seasoned."
• "The original cheeseburger I ordered was seriously under cooked while visiting Hoboken."
• "Eating at this particular Johnny Rockets had to have been the worst dining experience of my life."
• "The quality of the food was terrible, i expected more of a homey diner quality food."
• "The burgers were hard, tasted like charcoal burned, chicken fingers very HARD."
• "The Route 66 burger I had was barely edible."

Cleanliness & Atmosphere

Pros:

• "Nice spot for typical diner food. Wasn't busy so that was nice. Prompt service and food was hot and yummy."
• "The food was delicious, the place was clean, very cool atmosphere, very nice waitress and the manager was very attentive, stopping at our table to check if we were happy."
• "This business fits seamlessly into this neighborhood."
• "The place was clean, very cool atmosphere."
• "Great 'Nostalgia' Place to Be."
• "Feels like you're going back in time. Very cool atmosphere."
• "The place was so clean."

Cons:

• "Terrible disgusting place! When was the last time you cleaned up?"
• "The place was dirty and there was dirty table next to us until we requested for dirty dishes to be remove and clean the table."
• "It reeks of stale grease inside."
• "The place also looked dirty and had a foul smell."
• "There were a couple of flies in the restaurant too."
• "The water tasted terrible. They didn't properly wash the produce in my wife's salad."
• "They give me this extremely dry chicken sandwich with raw bacon."