Wayback Burgers Reviews Summary

Food Quality

Pros:

• "The burgers are juicy and cheesy."
• "The burger was cooked perfectly, the milkshake was made to my liking."
• "Cheeeesy melt burger with bacon and an extra patty was delicious."
• "Burger tasted amazingly juicy while it was well done."
• "It was a tasty double smashed burger with bacon."
• "It was juicy without too much crunch and just had the perfect seasonings to it!"
• "Burger was delicious!"

Cons:

• "Meat was so overcooked it was like eating a hockey puck."
• "The meat had a lot of gristle in it and the bacon was appearing as if it didn't even hit a cooktop."
• "Food was overly greasy, overpriced and didn’t taste right."
• "The place was very dirty, the fries had no taste and the burger was full of grease and didn't have much taste either."
• "Burger was cooked like leather."
• "Burgers were overdone & crumbly."
• "Ordered the steakhouse burger and received a grey meat mess the cheese wasn’t even melted."

Service

Pros:

• "Special shout out to the staff for being so friendly and patient while we ordered and the food and service was fantastic!"
• "The cook and the owner are very kind."
• "Still was treated and served with great customer service."
• "His customer service was outstanding."
• "Friendly employees! Good food, fast service!"
• "Lawrence was very helpful and friendly."
• "The staff was super friendly and food was served very quickly."

Cons:

• "The employees, including the manager, like to hide out in the back room when the place is empty."
• "I noticed him being foul to his workers and disrespecting a driver to pick up food."
• "Terrible curbside experience."
• "I had to get their attention and ask if my food was ready."
• "Poor service."
• "Service was horrible, food was sloppy."
• "Waited several minutes at order station but was never greeted or acknowledged."

Cleanliness

Pros:

• "The place was clean, sanitized and spotless."
• "It is so clean when we go I usually opt to dine in."

Cons:

• "This particular location could have looked cleaner."
• "There is grease and slime everywhere."
• "The walls were filthy; the grill looked like the grease had not been cleaned out in God knows how long."
• "The Interior of the place is dirty and disgusting...This would have never happened with the old owners the inside needs a deep cleaning from the floor to the walls to the bathroom."
• "The place was FILTHY!"
• "Tables are sticky and disgusting."
• "The floor was both wet and greasy a very dangerous combination."

Value

Pros:

• "Prices reasonable and choice of many toppings or one of their special burger creations."
• "Plus it wasn't too expensive! We spent about $26 for two meals with a milkshake upcharge."

Cons:

• "Don’t waste your money and time."
• "Food was overly greasy, overpriced and didn’t taste right."
• "Prices high."
• "Prices charged didn't match menu and they won't give receipt to explain."
• "Will not be back because of the fake inflated charges and terrible customer service."
• "This was the biggest waste of $34 that we have ever spent on anything."
• "Overpriced in my opinion, but was flavorful so they get 3 stars."