Columbus Inn Reviews Summary

Service

Pros:

• "Our server was pleasant and very attentive."
• "The server was so attentive to our party."
• "The service was excellent, with our server being very attentive even though it was a buffet."
• "Wait staff was abundant, attentive, and friendly."
• "Our waiter Noah was the model of an outstanding server."
• "Our waiter and his assistant were knowledgeable and helpful in making our selections. Very attentive."
• "Service was great."

Cons:

• "Our waitress only came to our table 3 times."
• "The service is friendly but has been slow on multiple occasions even when it wasn’t that busy."
• "The waitress and bus staff did their best, but were unsupported in dealing with a bad situation."
• "1 server for 20 people."
• "We had to chase down the waitress several times."
• "Our server, Gabrielle, was not the friendliest."
• "Our waitress was unaccommodating and gave us whatever she wanted us to have."

Ambiance

Pros:

• "We sat by the fireplace, love the ambiance and atmosphere!"
• "Tables are placed far apart; allowing for comfortable conversation without raising your voice or leaning over to hear your party."
• "We ate on the covered patio and it was romantic and cozy."
• "Beautiful atmosphere. Happy people."
• "Atmosphere was great!"
• "Cozy atmosphere."
• "Great atmosphere."

Cons:

• "You can’t have a conversation due to the noise level."
• "The only issue with sitting outside is that the inn is right along the road, so sitting in the outdoor area you get the full force of the road noise."
• "The noise level was awful in the dining room."
• "Local drunk made it impossible for us to have a conversation, we quickly had an app, slugged one drink and went to another restaurant locally."
• "Will not be going back because of the noise!!!"
• "We were seated next to the constantly swinging kitchen door."
• "No positive comments regarding noise level."

Food Quality

Pros:

• "The meals are just as good as the historic building."
• "The food is delicious."
• "A really tasty and kind of decadent empanada appetizer that was perfect in size and preparation."
• "The seasonal salmon dish with mushroom butternut squash risotto was amazing!"
• "We started with a shrimp and crab cocktail that was divine! The crab meat was so sweet and succulent."
• "The food was delicious as usual."
• "The food was amazing."

Cons:

• "The strawberries were not fresh, but frozen so they didn't look the greatest."
• "The flavor of the corn and tomatoes overpowered the subtle flavor of the salmon itself."
• "The crab cake with side salad had a major flaw."
• "I ordered short ribs, flavor good, quality poor, mostly fat."
• "The seasoning was bland for zatoush and parts of chicken dry with a very heavy vegetable medley."
• "The food was Applebee's quality."
• "The steak was very dry, hard to cut, and flavorless."

Management and Staff

Pros:

• "We wanted to thank the staff at Columbus Inn for making our bridal shower perfect."
• "The food was delicious and the staff was professional and accommodated all of our needs."
• "Admin & the rest of the Columbus Inn staff accommodated every request, answered every question within 24 hours, & I felt like a total pregnant princess the entire afternoon."
• "The staff was professional and accommodated all of our needs."
• "Columbus Inn's service staff are great and courteous."
• "Service was very friendly and helpful."
• "The Columbus inn staff shines.. the food execution and superior service is why the Columbus inn will remain a staple in Wilmington Delaware for many years to come."

Cons:

• "The owner bumped us to another room for his own party and never told us before we came."
• "Rarely have I written a bad review but had attempted to speak to a supervisor of this 'banquet manager' with no resolution."
• "The manager told us that it was our fault as he left a voicemail to tell people today."
• "The place was supposed to have the decorations matching the rest of the restaurant as discussed. When we came in on the day of the wedding nothing was done."
• "My guests and I were not seated at the table I requested online and in a phone confirmation."
• "Admin, the extremely rude banquet manager, made me feel that he was giving us the room."
• "Manager came out to ask bartender which customer asked for such 'special treatment' and gave me a stare."