White Dog Cafe University City Reviews Summary

Category: American restaurant Philadelphia, Pennsylvania

Address: 3420 Sansom St, Philadelphia, PA 19104, USA

Phone: +12153869224

Rating: 4.4
based on 297 reviews.

Atmosphere & Decor

Pros:

  • "The overall atmosphere was relaxing (great music!) and unique."
  • "The restaurant itself is beautiful and so tasteful with its decor and subtle hints of canine friends."
  • "The entire atmosphere is dog themed in a way that is elegant and tasteful."
  • "Great! Atmosphere, GREAT decor dedicated to dogs."
  • "Wonderfully decorated restaurant with lots of amazing cozy rooms with each a unique design."
  • "It's a great space and the dog theme is taken seriously."
  • "The atmosphere was really nice and it felt cozy; I loved all the dog decor."

Cons:

  • "The restaurant is a bit loud."
  • "Every table wobbles as if they were 60 years old."
  • "The hostess then tried to seat us at a very small table, in between two four tops, and the tables most certainly weren’t 6 feet apart."
  • "There's gross carpet in a lot of the themed rooms also."
  • "It was so loud when we were eating."
  • "The table for 6 was a bit small and had barely enough room for all our food and drinks."
  • "The resturant/cafe is a bit cramped inside."

Food Quality

Pros:

  • "The food was really amazing the Devil Eggs and Vegan was life."
  • "Spectacular food!!"
  • "The burger was really good, perfectly cooked."
  • "The pork belly benedict was perfect."
  • "Ordered two New York Strip Steaks which turned out perfect medium rare."
  • "The roasted Brussel sprouts are amazing."
  • "The food was especially fantastic."

Cons:

  • "Every one of the fresh oysters had shell debris."
  • "The deviled eggs and the bbq pork sandwich were lackluster."
  • "Truffle fries: great taste, was a little soggy."
  • "I found the Lyonnaise salad borderline inedible due to an undercooked poached egg."
  • "The Nashville chicken could have used more flavor."
  • "The pork belly for the Benedict was kinda tough/dry but good overall."
  • "The truffle parm fries were soaked in oil, soggy and tasted sour--also inedible."

Service

Pros:

  • "The staff is always incredibly friendly and attentive."
  • "The staff was very kind and helpful."
  • "Staff is so efficient and kind/accommodating."
  • "The service was top notch and was worth every penny!"
  • "The service was stellar, quick, friendly, and extremely professional."
  • "The customer service provided was excellent."
  • "The servers were very kind and knowledgeable about the restaurant's history."

Cons:

  • "Service was mediocre."
  • "Service was a little on the slow side even though we were not on a time crunch."
  • "Unfortunately, our waitress had really long fake nails… thought this was a violation and really turned us off."
  • "The server never came by to ask how our food was, refill our water/drinks, or clear plates."
  • "Service was a bit dry."
  • "The service was really poor (like she didn’t care)."
  • "The hostess was incredibly rude, insisting that I should have realized outdoor seating is first come, first served, even if you make a reservation."

Value

Pros:

  • "It is a little pricey but it's worth the money."
  • "Excellent, unpretentious food at reasonable prices."
  • "The food is so good and it doesn't matter what you get - from appetizers to deserts, everything is very tasty and nicely presented."
  • "Seasonal menu, very fresh and tasty."
  • "We were pleased to learn that the food is Farm to Table which would explain why everything was so fresh!"
  • "All great food for very reasonable happy hour prices."
  • "The food is delicious, fancy but not that pricey."

Cons:

  • "The prices are a bit much."
  • "To add insult to injury, when the bill came, we had to pay a 3% credit card fee!"
  • "Honestly feel a bit disappointed and ripped off for the cost of what I was served."
  • "For what you get I think it's a bit pricey."
  • "Just a little overpriced."
  • "$16.00 for pulled pork and potato chips...$20.00 for a burger and fries... Very expensive for what you get."
  • "The food is SO overpriced for what you get, incredibly mediocre fare."

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