Society Billiards + Bar Reviews Summary

Category: Pool hall New York

Address: 10 E 21st St, New York, NY 10010, USA

Phone: +12124201000

Rating: 4.3
based on 131 reviews.

Atmosphere & Ambiance

Pros:

  • "Absolutely loved the atmosphere and vibe of this upscale, underground pool hall."
  • "This place is the dream man cave."
  • "Very cool atmosphere."
  • "The atmosphere is low light, laid back, extremely chill."
  • "Great atmosphere. Plenty pool tables. Open till very late."
  • "The music was good as well as the vibe."
  • "Fun place to play pool. Excellent lighting."

Cons:

  • "Music was way too loud and speakers were not good quality, you can’t even hear what your friend or the waiters say."
  • "Music is always too loud, terrible song/playlist selection."
  • "The bathroom setup is legit pitch black with blaring music."
  • "Music was decent but definitely out of date."
  • "The dart area is not a safe set up. It's in a cramped spot and there's a beer pong table right next to it."
  • "The drinks weren’t strong at all."
  • "The female bathroom was dirty and unstocked."

Service & Staff

Pros:

  • "Staff are friendly and welcoming."
  • "The owner and entire staff are very friendly and really care about their customers."
  • "Everyone is friendly and helpful to make sure you have a wonderful experience!"
  • "Our designated server was so courteous and took care of us all night."
  • "Staff are friendly and attentive and are aware enough to wait until you made your shot before moving past in your line of sight."
  • "The staff was friendly and helpful."
  • "The waitresses are nice and helpful."

Cons:

  • "However, the drink service was a bit slow and the table rates were very pricey."
  • "The manager was of no help and seemed like she just didn't know how to handle customer complaints."
  • "Server didn't come once for 2 hours."
  • "The servers weren’t on the same page... they are a little unorganized."
  • "Service was slow, we had to go to the bar to order until we finally got a waiter."
  • "Our server Addison made me felt as if he didn’t like us... Not welcoming or professional."
  • "I've always enjoyed this place but of late the service here has suffered."

Food & Drinks

Pros:

  • "They have very good tasting food and vegan sliders."
  • "The food is reasonably priced and delicious."
  • "Good selections of beer and liquors. Reasonably priced."
  • "Delicious sliders as an app and we we're a happy crew."
  • "Really cool drinks. I love a nicely made cocktail but these were incredibly well crafted and tasted different than what I'm used to (in a really good way)."
  • "The drinks were good."
  • "The food is great and cocktails were amazing."

Cons:

  • "The salads have almost no chicken/bacon anymore."
  • "They charge per hour PER PERSON for the table. A total ripoff."
  • "It's just too darn expensive for this level of service."
  • "We paid $150 for 40 min of pooling and were treated like trash."
  • "Four small cookies? $14."
  • "Do not order food. It is absurdly expensive."
  • "Horrible service. The food was undercooked."

Facilities & Equipment

Pros:

  • "The balls and tables were very fun to play on."
  • "The cleanliness of the tables speak for themselves."
  • "The pool tables are spectacular."
  • "They keep the pool table and sticks in great condition."
  • "Quality pool tables to play on and great pool equipment for those who play there!"
  • "Nice Diamond 8 foot tables, kept clean (as well as the Aramith Pro-Cup TV balls)."
  • "Professional pool tables along with darts and ping pong."

Cons:

  • "The pool tables are unkempt."
  • "It's also very expensive especially compared to other pool halls in the area."
  • "Tables are not maintained well (haven’t been re-felted in years)."
  • "The dart area is not a safe set up. It's in a cramped spot and there's a beer pong table right next to it."
  • "Had a massive fun time playing ping pong. However, the table was way too close to the pool table."
  • "I feel they charge too much to not have air conditioning in the summer."
  • "They only had 2 boards and the space around it was very crowded."

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