Torino Reviews Summary

Category: Italian restaurant

Address: 12 New St, Metuchen, NJ 08840, USA

Phone: +17325492500

Rating: 4.4
based on 122 reviews.

Service

Pros:

  • "Our waitress was extremely kind and helpful too."
  • "I’d like to give a big thanks to our server Mitchell, not only for his knowledge of the menu and his professionalism, but for the extra care he gave us while we enjoyed our dinner."
  • "Service was phenomenal. Very attentive, yet not annoying."
  • "The staff was exceptional and treats you like family."
  • "Daniel was extremely attentive, gave excellent recommendations, and even ranked dishes by popularity."
  • "The service is tip-top, professional."
  • "Staff was helpful."

Cons:

  • "If the kitchen closes at 9, you should say so. You will not be served at this place after, or probably even close to 9PM."
  • "Don't waste your time! For the price it was not worth it. So disappointing. Service was super slow."
  • "We asked for bread 3x, they finally said they ran out, they never came back to take our dinner order."
  • "Walked in at 8:50, the 1st thing they said is 'heads up we close at 10pm' then we sat and waited for our waiter so we could place our order, instead of them tending to us right away."
  • "We waited 40 minutes for food."
  • "Our waiter didn't even come back to check up on us or see how our food was!"
  • "The service was super slow, they were slower to serve us because we were 2 young girls getting dinner and all the adults around us were getting served quicker."

Food Quality

Pros:

  • "Our meals were delicious."
  • "The food was delicious."
  • "Food was marvelous and fresh."
  • "The food was phenomenal."
  • "Both mine and my date’s chicken parm over penne was absolutely immaculate."
  • "The food come out very quickly, the portions are large, and the pasta is made from scratch (in house) so it was delicious."
  • "The food at Torino is so tasty and options were endless."

Cons:

  • "Unfortunately, this meal was a disaster."
  • "Fried calamary was ok... a salmon appetizer special was nothing more than a salmon cheese wrap... and my eggplant parm... under cooked."
  • "The lobster bisque was inedible, tasted like water and shrimp and did not even resemble a bisque."
  • "Our food was cold, overpriced and subpar."
  • "It was the worst experience ever... the food wasn't up to the mark at all."
  • "The food was just a bit bland πŸ€·πŸ»β€β™€οΈ the main pasta was great and the dessert was good. Just the main entrees were so-so."
  • "Spaghetti came undercooked. Not even chewable."

Value

Pros:

  • "For a high-end Italian restaurant, the prices weren’t extremely bad."
  • "Delicious! Prices not bad at all considering."
  • "Their prices are quite fair as well."
  • "Food is priced well but portions can be a little bigger."
  • "It's BYOB which is great."

Cons:

  • "When arriving to pay, we were surprised by how much the total was."
  • "I do think the food was slightly overpriced for what I got."
  • "Ten dollars for chopped field greens and balsamic dressing was too much."
  • "Food was good but over priced for the portion size."
  • "The salad was overpriced. My flounder francaise was so bland that even salt and pepper didn't help, and was also overpriced."
  • "We had two appetizers which were ok, but way over priced."
  • "Over hyped restaurant with mediocre food. And who charges gratuity for 2 people? That too 20%?"

Ambiance

Pros:

  • "It's a beautiful and charming restaurant. A little expensive... I'd say a terrific place for a romantic dinner."
  • "The restaurant is not that big, but gives off a great warmth."
  • "The comfortable environment is accompanied by some faint background music during the meal and ambient lighting."
  • "The atmosphere was inviting."
  • "The dining room is comfortable and elegant. You can easily hold an intimate conversation and hear each other."
  • "The atmosphere is quiet and classy."
  • "The atmosphere was also very pleasant with old jazz and crooner music played."

Cons:

  • "Don’t support this place or the bully of an owner."
  • "Extremely unprofessional business people, don’t know how to run a business correctly."
  • "Definitely not a place for people of color. We experienced a lot of discrimination throughout the 'service'."
  • "However the tables are so close together the people seated next to us unexpectedly joined our conversation."
  • "The service was also overbearing... they want you out of there asap to sit others."
  • "New owners are very unprofessional and talk bad about their employees."
  • "It's a Tuesday night, and there were clearly plenty of tables available. I don't understand places like that turning away business."

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