The Ridge Restaurant Reviews Summary

Category: Italian restaurant

Address: 330 Main Ave, Hawley, PA 18428, USA

Phone: +15702262600

Rating: 4.8
based on 167 reviews.

Ambiance

Pros:

  • "You're welcomed by a warm and inviting ambiance that sets the stage for an exceptional dining experience."
  • "It was a wonderful atmosphere - the food was absolutely delicious."
  • "Great cozy atmosphere with Sinatra in the air."
  • "The atmosphere was so cozy."
  • "The atmosphere was great."
  • "The atmosphere was beautiful and everyone treated us special."
  • "The Ridge’s atmosphere was top notch!"

Cons:

  • "The bar/dining area was loud and very cold."
  • "It was colder inside then it was outside. No heat at all."
  • "Absolutely no atmosphere and noisy."
  • "However, the noise level in the dining room is atrocious. You can't even hear yourself think."
  • "The only reason I gave 4 stars instead of 5 for the atmosphere is because we were seated in the bar area versus the dining room."
  • "Worst food on our entire weekend barely cooked pasta with too sweet and bitter sauce."
  • "The atmosphere doesn't match the area (in a good way). It's like you are away at an elegant spot."

Service

Pros:

  • "The staff themselves are chef kiss, such beautiful and respectful people."
  • "Real elegant restaurant with thorough and attentive servers."
  • "The wait staff at the Ridge provided attentive service."
  • "The service was impeccable!"
  • "Our waiter was sweet and funny! Nice Irish young man!"
  • "The service from Brianna was Outstanding. She was pleasant, attentive with a great personality."
  • "Service was superb from the second we walked in the door."

Cons:

  • "Service was sporadic and I hate when the server sits down with you to explain the menu."
  • "While the service was good, the food left us dissatisfied."
  • "Unfortunately it took us about an hour and 45 minutes to get our food from being seated."
  • "The wait time to be seated is overly methodical and the wait staff experience is hit and miss."
  • "One complaint I do have, our server was very mediocre with her personality. It almost felt as if we were a bother."
  • "Not at all a fan of the waitress sitting down at our table to share the specials though, was a tad intrusive and overly familiar."
  • "Not only did our bartender ignore one member of our group when he asked for a drink she shrugged her shoulders with attitude."

Food

Pros:

  • "The food..... Wow."
  • "This was the very best Italian restaurant I've been to in a long time."
  • "The food quality (best Italian in the area), and the portions match or even sometimes surpass the price."
  • "The food was incredible! Everything was cooked to perfection."
  • "Honestly, the food here is second to none."
  • "Every part of the meal was perfect, appetizers, entrees drinks, and dessert."
  • "Food was absolutely delicious."

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