Address: 2548 MacArthur Rd, Whitehall, PA 18052, USA
Phone: +16107768403
Rating: 4.5
based on 328 reviews.
Customer Service
Pros:
"Big shout out to Madison and Megan 🖤 thank you for helping me find the perfect dress for my wedding day."
"Stylist and the manager were amazing! Found my dress and the price was surprisingly within my budget."
"I cannot say enough about how friendly and helpful she and the rest of the staff were!"
"Thank you to Megan and Andrea at Davids Bridal whitehall for getting my best friend her dress and for helping us get the colors correct for bridesmaids!"
"Loved our experience at David's Bridal and would come back, especially if we had Anastasia!"
"So kind and patient working with me. Truly it was such a wonderful experience!"
"Everyone was so nice and made me feel so welcomed."
Cons:
"I will NEVER go here again. You've lost a loyal customer."
"Beware of shopping here! When you make a return they will only give you a merchandise card, instead of your cash back!"
"This was my first time ever trying on dresses and the experience was just over all bad."
"This place honestly ruined a core bridal experience that I won’t be able to get back and I am very bitter about it."
"Alteration staff was not pleasant, more so one of the ladies."
"The consultant was clearly uninterested, seemed bored, and wasn’t helpful at all."
"Very unorganized and would not go back."
Dress Selection & Fitting
Pros:
"The dress selection is amazing, I 10/10 recommend!"
"Even dresses which were displayed on the mannequin we were allowed to try on."
"There is a huge variety of dresses and they have multiple sizes for each style."
"She found a stunning dress that is unique and fits her perfectly."
"I found my dream dress that I hadn't been able to find anywhere else."
"The selection of dresses has everything you could ask for!"
"They have a beautiful selection! Highly recommend!"
Cons:
"The selections can be overwhelming."
"I really wish you offered more of a crepe or satin sweetheart and mermaid selections."
"When she measured my bridesmaid, the measuring tape was twisted and not in the correct locations."
"If the dress is unavailable to buy, DO NOT let somebody try it on?"
"What she didn't tell me was that I was going to have to pay almost $500 for alterations because everything needed to be taken in!"
"Also, very disappointed in size selection for mother or the bride."
"There was literally one and half rows of dresses to look through."
Price & Value
Pros:
"Rachel helped me with finding a dress that was within my budget (ACTUALLY the BEST BARGAIN EVER) lol."
"I was willing to spend $250 because I had already purchased a dress online, but it never came, so this was so last minute and I wand up spending $149."
"We found one that she liked and it looked good on her. The best thing was that is was half off!!!!"
"The girls were happy with how affordable the dresses were and everyone looked great!"
"The price was AmAzing too! Way cheaper than anywhere else we looked, and it’s high quality merchandise!"
"Found the perfect mother of the bride dress off the rack which only needed to be hemmed at a great price."
"Found my dress here and even got a discount!"
Cons:
"It was very rushed I picked a dress, was rushed to pay wasn't given all the details as to the pricing and all the extra tax."
"The alterer wanted to do the alterations, but the dress would not sit correctly and the lace would be off balance. All I could see were $$$$$$ in front of me."
"Customer service was less than it should be for the prices you pay."
"Definitely the worst place to get any prom dress from. They are just worried about the money and not the customer."
"I had only put it on one other time for about 2 minutes to try it on again. There was absolutely nothing on the dress."
"I blame the poor business structure that makes brides feel like cattle and valuing quantity over quality."
"All the bridesmaids who have already purchased have to return their dresses and purchase new dresses. We will not be purchasing from David's Bridal moving forward."