Trade Fair Supermarket Reviews Summary

Category: Supermarket

Address: 130-10 Metropolitan Ave, Richmond Hill, NY 11418, USA

Phone: +17188477713

Rating: 4.0
based on 132 reviews.

Selection and Variety

Pros:

  • "Fantastic selection and reasonable prices every day."
  • "Has a lot of specials. The bread and deli section has a good variety. The meat is also good."
  • "They have a wide variety of organic produce and they are always fresh."
  • "Went to 5 places looking for goat cheese, this store has an International section that had Syrian and greek, alongside sheep cheese and yogurt."
  • "Great variety of Indian/Pakistani and Spanish foods. Some Arab foods as well as other countries."
  • "One of the largest grocery stores in the area, it caters to a lot of ethnic foods."
  • "Great variety of food for different ethnicities/countries including: Arab, Spanish, Pakistani & Indian."

Cons:

  • "Customers need to wander around for a long time to find items."
  • "Everything is so disorganized and overpriced."
  • "The fruits and vegetables quality is worse and pricy as compare to Atlantic super market at 114 and Atlantic, key Food, Apna Bazar, Trader Joe etc."
  • "Most of the veggies are wilted and tomatoes/eggplants have mold spots."
  • "The fruits are not fresh either."
  • "This is the second time I buy halal meat and it's spoiled."
  • "The canned foods are dusty be careful with those."

Pricing and Sales

Pros:

  • "The seafood is reasonably priced, greens are always fresh."
  • "The prices were great."
  • "They give you 2-for prices even if you buy 1."
  • "In my area there are few places that sell watermelons at a reasonable price and this is one of them."
  • "Most of the time, they have really good sales."
  • "They have everything you need at a reasonable price."
  • "Prices are affordable."

Cons:

  • "Sometimes they dont ring up the sale they advertise and you have to argue with management for it."
  • "The supermarket is very overpriced."
  • "Very expensive, almost always crowded, inconsistent pricing."
  • "They are kind of expensive."
  • "Prices are expensive as there usually not many sale items."
  • "So the Indian spices and flour over here and lentils very expensive."
  • "The most overpriced supermarket I've ever been to."

Customer Service

Pros:

  • "Great variety of things the workers did a very helpful."
  • "The cashier efficient I get used to women person and she provides excellent customer service she could manage."
  • "Love the atmosphere very home like hospitality great customer service with a smile 😃."
  • "Staff at check-out and entrance are generally nice."
  • "Have had nothing short of phenomenal customer service EVERY time."
  • "Good customer service, Polite cashiers and security members are helpful."
  • "Very friendly cashiers."

Cons:

  • "There were many customers who were waiting to get served but no one came."
  • "Horrible service. Their is a Guyanese lady 'manager' with a really bad attitude and very disrespectful."
  • "The cashiers are rude and act clueless when you ask questions."
  • "The manager was very rude, he treats customers like insects, he is disrespectful."
  • "There are plenty of rude ass people working there who yells at you."
  • "The staff were insolent and rude."
  • "They have zero customer service."

Facilities and Accessibility

Pros:

  • "They have a parking garage and it's convenient."
  • "Open 24/7 and they have a parking lot."
  • "Parking is available. Not large but will accommodate at least 20 cars at a time."
  • "This store has its own parking which is a plus in this part of town."
  • "Parking on premises is a plus but usually crowded, best times to shop early mornings or late at night."
  • "Lots of free parking, there are no stairs, plus plus, nice wide entrance & exit."
  • "On top of that free parking, what else can you ask for."

Cons:

  • "Too much clutter and things stacked in the aisles so it not easy to shop."
  • "Almost always crowded, hard to get in and out of parking."
  • "Isles are too cramped, cant even get my shopping cart pass."
  • "Parking lot is small and store aisles narrow."
  • "The parking lot fills up quickly and you may have to park on the street."
  • "It does get very crowded and the aisles are very narrow."
  • "The parking lot is the only sore spot, crowded."

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