Ruth's Chris Steak House Reviews Summary

Food Quality

Pros:

• "The steak was the most tender, juiciest flavorful we ever had in a restaurant."
• "The flavor of the food was magnificent."
• "The steaks were perfectly cooked, sides were tasty."
• "The steak was cooked to perfection, tender, and bursting with flavor."
• "The food was absolutely wonderful, exceeding my expectations in every way."
• "The spicy shrimp is my favorite."
• "The food is always delicious, I come for the lamb chops."

Cons:

• "The chicken was severely burnt."
• "The meat wasn’t as flavorful and there was a ton of fatty pieces and wasn’t cooked to my liking."
• "The food was a let down."
• "The food was ok, honestly pretty tasteless."
• "The food was mediocre to the point of insult."
• "The food was bland. Nothing really had any flavor which surprised me."
• "Food was mediocre at best. Overpriced for what you get."

Service

Pros:

• "The service was great, everyone was on there A game."
• "Service is kept at a high standard and the atmosphere is high scale yet cozy."
• "Diego's warm and friendly demeanor added a personal touch to the dining experience, making us feel valued as customers."
• "The service from the moment in the door to the time we left was amazing."
• "Our service was 5-star all the way around!"
• "Our server Donald made the experience even that much greater."
• "Our server, Santiago, was very attentive and thorough in his explanation of the dishes."

Cons:

• "Our service was poor as we were overshadowed by a large party."
• "Very disappointed. Green shirts that is not good customer service whatsoever."
• "Our waiter was the worst ever."
• "When we asked the waiter why we weren't offered bread, he said in a very stuffy way that 'someone should have brought it out'."
• "Waiters were rushed, disorganized, and confused."
• "The server was not friendly, or even professional."
• "The server was atrocious. He likes to gossip about his tables at the bar service counter."

Ambiance

Pros:

• "A perfectly cooked ribeye, friendly attentive staff, and great ambience resulting in a perfect evening."
• "The ambiance is fantastic."
• "The atmosphere is always perfect."
• "From the moment I walked in, I was impressed by the warm and inviting ambiance."
• "Ambiance was romantic and comforting."
• "The atmosphere was pleasant."
• "The place has a real steakhouse feel to it with the dim but not dark rooms, comfy chairs, and just great atmosphere."

Cons:

• "The atmosphere felt more like a boardroom than a celebration spot, with mundane music and a business-like vibe."
• "The interior was drab and fading."
• "First when we sit down the restaurant was freezing."
• "The atmosphere and location is an attachment to a hotel and therefore had the generic hotel feel and look."
• "And if you're seeking to dine with a nice view & ambiance, this is not it."
• "It looked like the dishwasher or his kid plated my meal."
• "Dining at a fine restaurant should be a pleasant experience and this was anything but - save your money for a place that cares about their guests."

Value

Pros:

• "Definitely pricey but worth it for special occasions."
• "The prix fixe filet with cheesecake was an exceptional value."
• "If you're not willing to go for over $100 a person don't bother. If you are this is a first class steak house with aged prime beef, fresh seafood and top professional servers."
• "Its expensive but you really get what tou pau for."
• "The food can't be denied that are absolutely worth the price tag."
• "Fine dining establishment with excellent food. This location is great for quick executive meetings and one-on-one dates."
• "Steaks, sides and appetizers all very good. Great place to go for a special occasion or if you just feel like a good meal."

Cons:

• "Everything is mediocre at best with a 5 star price list."
• "Our bill was around $250 but we weren’t impressed with the meal."
• "Honestly the quality went down dramatically but not their prices."
• "No I will never go back 180 bucks down the drain for nothing."
• "The night was ruined, although the food was ok. Not worth the money and aggravation at all!!"
• "The quality of the food or the preparation being subpar it definitely was not worth it this time around."
• "A staggering, baffling disappointment. Ruth's Chris is clearly resting upon their laurels."