"The server, Ramon, was able to rattle off all of the specials without missing a beat."
"The service was incredible, it started at the door and continued to our table."
"Great service, friendly staff."
"Every single member of staff makes you feel more like family than a customer."
"Owners, waiters and staff could not have been any friendlier or attentive."
"The service alone deserves 5 stars."
"The staff is exceptionally attentive anticipating your needs, whether it be fresh black pepper, grated cheese, additional Silverware, pour of the wine, etc."
Cons:
"Mulinos is clearly not the same no longer chestnuts or Christmas carollers."
"The waiters, and manager were very rude."
"The one waiter we had was getting his 20% automatic tip and barely paid attention to us."
"The staff including the manager gave us an attitude about changing the linen."
"We did not get good table service, we had to flag waitstaff for service."
"I was bitterly disappointed by the service of our waiters."
"None of our waiters came to apologize for the wait."
Food Quality
Pros:
"The food was just delicious, and prepared exactly how we requested."
"Highly, highly recommend the stuffed chicken with lobster tail."
"The orange ruffee was delicately spiced to not overwhelm the light flavors of the fish."
"Everything we ordered was amazing."
"Several star dishes including a rich osso bucco, tender burrata."
"The food was fabulous."
"The steak au poivre was fantastic."
Cons:
"There were no top shelf liquors (nothing above Casamigos tequila or MacCallan 12)."
"The food was just terrible. We had different dishes and it was edible but no taste."
"The sides of spinach and green beans, while delicious, were also lacking in size considering how pricey they were."
"All the food was tasteless and the waiter never reminded us that all the vegetables were a la carte."
"Main course was a disaster pasta was tasteless and meat was subpar."
"But the food was horrible. Ravioli were too hard on the sides and tasted worse than ravioli I could get from my grocery store's freezer."
"The food was decent, but average at best considering the expensiveness!"
Ambiance
Pros:
"Beautiful place. Great food. Awesome service."
"The ambiance is of an amazing old family owned Italian restaurant."
"The outdoor garden area is also a beautiful backdrop."
"The restaurant is magnificent with both indoor and outdoor seating."
"The atmosphere is a 5."
"The place is classy and plays the part of an old school Italian restaurant out of the movies."
"Beautifully decorated for the holiday season."
Cons:
"It makes the establishment seem outdated and beyond its years."
"The table was too small and cramped us in anyway."
"Although it can get loud when it is full since the tables are close together and the ceilings reflect the sound back down at the tables."
"The carpet also needs to be changed as it is bringing a musty smell."
"The restaurant was too dark for our tastes. You need a flashlight to read the menu."
"People are seated like sardines (Covid aside, it’s uncomfortable)."
"Place was packed, service was horrible, didn't take drink order, walked to bar for other drinks."
Value
Pros:
"Worth every penny."
"The portion size was larger than I expected for a 5 star eatery."
"This place is pricey but worth it."
"The food is delish & the prices are great!"
"Always an outstanding dining experience! The food, staff and ambiance make this a must if you are looking for exquisite Italian cuisine at a reasonable price point."
"This place is a gem you would normally find in upscale areas of Manhattan for a reasonable price."
"If you’re looking for a high end, extraordinary experience that’s worth the money, look no further."
Cons:
"However, it was $90 for 4 colossal-sized shrimp, oysters, and clams!"
"It's pretty expensive here, so I would say for a working class guy and wife - more of a special occasion type of place."
"The food was decent, but average at best considering the expensiveness!"
"The prices are a little high for Italian food."
"The wine selection was lacking and overpriced. I saw bottles that I could buy at any liquor store for double if not triple the price."
"Also DO NOT ORDER SPARKLING WATER. They charge $8 a bottle for Pellegrino (it's like $2 at your local grocery store) and we got charged for 2 bottles."
"Overall, for three people the total bill was well over $300! I would only return for a special occasion."