"The ambiance is beautiful and the atmosphere is relaxing and very welcoming."
"The Ambiance and Warm treatment from the moment you step in the door of Allora is second to none, by far the Best in NY!"
"The restaurant is lovely, the tables generous in size and spacing, the white linens crisp and thick, the napkins expertly folded."
"The place is quaint and cozy."
"It is a causy restaurant and the atmosphere was really good."
"The rooftop is stunning, food is crazy good, & service impeccable."
"The ambience is stunning - classic NY."
Cons:
"It's too loud due to an acoustic issue."
"There was a ton of boxes on the stairs. The table cloths had stains."
"It is rather dark and gloomy environment.. management should seriously consider upgrading the lighting a bit."
"The outside is rather seedy, and the inside was dark and uninspiring."
"Very stuffy white table cloth vibe in the restaurant."
"The décor of the place is so-so too. Very simple, blank walls, no paintings or anything."
"This may be possibly the LOUDEST nice restaurant I have ever been to."
Service
Pros:
"Fadil was an amazing server and the food was beyond our expectations."
"Everyone is super attentive. We got treated like royalty from the start."
"The staff are fantastic and service is exceptional."
"Like everyone else says, the customer service here is definitely the best."
"Service was prompt and food was super tasty."
"Service was attentive. Fabulous experience!"
"The entire waitstaff is so friendly -- from the general manager to the waiter in charge of simply refilling water."
Cons:
"We were rushed to order drinks as soon as we sat down."
"The food was delicious but i felt rushed by the servers to finish it."
"The waiters were rude to their colleagues, reminiscent of Basil Fawlty."
"The service was beyond mediocre and the pasta was laughably tasteless."
"Our waiter was actually very rude and spit out specials without much description."
"The waiters were rude and the food is overpriced."
"The service was no joke, absolutely beyond horrible."
Food Quality
Pros:
"Food was good."
"Delicious all around."
"The food, hospitality and the service were incredible."
"The food was fantastic! I had the red snapper with polenta."
"The food is outstanding. Veal chop, is magnificent, all the pasta dishes are perfect."
"The food was delicious! We had a variety of appetizers and main course."
"The food for all 4 of us was very good - well cooked, good quality and good portions."
Cons:
"The food was eh at best."
"The octopus was just okay, tasted a bit gummy."
"Food was cold with a few warm spots. No consistency on plating."
"The service was beyond mediocre and the pasta was laughably tasteless."
"However food is plain no flavor."
"The vodka sauce was soupy and had no flavor and the veal parm looked like it had shredded cheese melted on top rather than fresh mozzarella."
"The bolognese was disgusting."
Value
Pros:
"Surprisingly affordable! In Manhattan!"
"Great experience and was pretty reasonably priced for what you get."
"Delicious and plentiful meal. Everyone at the table enjoyed their dinner."
Cons:
"They charge gratuity of 31$ plus taxes on top of your bill."
"Not worth $70 a person."
"For some pastas and water 185$, never again."
"This place was overpriced for bland food, and the waiters took away our food as if they were trying to get us to get up from the table."
"$700 for 5 people, without dessert or alcohol. Pretty good food but not worth that much."
"Too expensive! We got the Risotto of the day while we ordered the risotto from the menu."
"Food is extremely overpriced for the portion given, and they took it upon themselves to add a 25% gratuity for a large party."
Management
Pros:
"The owner bought us a dessert drink on the way out to say thanks."
"We are very thankful and appreciative of Elio, the owner. He went above and beyond to make sure we had what we needed."
"The staff, especially Nol, took great care of us."
Cons:
"I made a reservation for my wife's birthday and they had us waiting at the bar for 30mins."
"We did make a reservation before we went to NY (today 2 PM for lunch) and when we arrived to the restaurant it was closed and the staff only looked at us from inside and didn't give us any information."
"I spoke with the manager who was dismissive."
"The hostess is super rude and unprofessional."
"Aggressive recommendations for appetizers and entrees from the staff, objectively bad service."
"We had our holiday party here which they said they could handle they were unprofessional rude and disorganized."
"Very disappointing. The two young waiters worked hard. Their supervisor/owner(?) Was not very nice to his help."